- The problem
- General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
- The risk
- Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
- The fix
- The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Vehicle safety record
2002 Chevrolet Impala Problems, complaints & recalls
No owner complaints about the 2002 Chevrolet Impala have been filed with NHTSA. It is covered by 7 recalls, the latest in October 2015 for the engine.
NHTSA data checked
FFar more problems than a typical Impala year, for its age
- Complaints
- 0
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Chevrolet Impala recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- The risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- The fix
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
- The problem
- General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8L v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.
- The risk
- If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.
- The fix
- Dealers will replace the engines front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engines plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during may 2016. Owners may contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and pontiac at 1-800-620-7668 or http://www.Pontiac.Com or http:www.Gmownercenter.Com.
- The problem
- Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 And 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 And 7-8503 which were sold for replacement use on the various vehicles listed above. A potential material or design defect could result in the steering knuckle breaking in the hub area.
- The risk
- A broken steering knuckle could result in loss of steering control and a possible crash without warning.
- The fix
- Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. The recall began on february 23, 2009. Owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.
- The problem
- Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, And 425-153, (sold under dorman's "oe solutions" brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the "napa" brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. These replacement steering shafts can be used on the vehicles listed above. The weld connecting the inner tube to the outer tube may be defective.
- The risk
- If the weld fails, loss of steering could result, possibly resulting in a vehicle crash.
- The fix
- Dorman will notify owners and replace the steering shafts free of charge. The recall began on october 16, 2008. Owners may contact dorman toll free at 1-800-523-2492.
- The problem
- Certain delphi fuel pressure regulators, p/nos. Fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. The universal pressure regulators (upr) were produced without an o'ring and retainer.
- The risk
- FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
- The fix
- Delphi will notify owners and replace the upr free of charge. The recall began on april 23, 2007. Owners can contact delphi at 877-411-8770.
- The problem
- Certain passenger, mini vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
- The risk
- Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
- The fix
- Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. Owner notification began august 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
What owners say
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No complaints about the 2002 Chevrolet Impala yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Chevrolet Impala: every year compared
All Impala years2002 Chevrolet Impala vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Chevrolet Impala | 0 | 7 | F | |
| 2002 Chevrolet Avalanche | 671 | 4 | F | Compare |
| 2002 Chevrolet Blazer | 259 | 2 | F | Compare |
| 2002 Chevrolet Astro | 82 | 3 | C | Compare |
| 2002 Chevrolet C/K Pickups | 14 | 0 | F | Compare |
| 2002 Chevrolet C/K Series | 4 | 0 | C | Compare |
| 2002 Chevrolet C Series | 3 | 0 | C | Compare |
| 2002 Chevrolet Beretta | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Chevrolet Impala
Does the 2002 Chevrolet Impala have any recalls?
Yes - NHTSA lists 7 recalls for the 2002 Chevrolet Impala: engine (October 2015); ignition (July 2014); engine and engine cooling (April 2009); steering (February 2009) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Chevrolet Impala had?
None have been filed with NHTSA so far.
Is the 2002 Chevrolet Impala a reliable vehicle?
Its Safety Index is 18 out of 100 (grade F: far more problems than a typical Chevrolet Impala year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Chevrolet Impala years have the most complaints?
1966 (3), 1969 (2), 1958 (1). See every Chevrolet Impala year compared.
What should I do if my 2002 Chevrolet Impala has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data