- The problem
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- The risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- The fix
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Vehicle safety record
2012 Chevrolet Impala Problems, complaints & recalls
No owner complaints about the 2012 Chevrolet Impala have been filed with NHTSA. It is covered by 3 recalls, the latest in June 2014 for the ignition.
NHTSA data checked
CAbout as many problems as a typical Impala year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Chevrolet Impala recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
- The risk
- A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
- The fix
- GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
- The problem
- Gm is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose.
- The risk
- Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
- The fix
- Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact chevrolet at 1-800-630-2438.
What owners say
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No complaints about the 2012 Chevrolet Impala yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Chevrolet Impala: every year compared
All Impala years2012 Chevrolet Impala vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Chevrolet Impala | 0 | 3 | C | |
| 2012 Chevrolet Captiva | 145 | 0 | C | Compare |
| 2012 Chevrolet Camaro | 113 | 5 | F | Compare |
| 2012 Chevrolet Corvette | 56 | 1 | F | Compare |
| 2012 Chevrolet Corvette Z06 | 52 | 0 | B | Compare |
| 2012 Chevrolet Corvette ZR1 | 52 | 0 | B | Compare |
| 2012 Chevrolet Avalanche | 52 | 3 | A | Compare |
| 2012 Chevrolet Colorado | 43 | 2 | C | Compare |
| 2012 Chevrolet Cobalt | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Chevrolet Impala
Does the 2012 Chevrolet Impala have any recalls?
Yes - NHTSA lists 3 recalls for the 2012 Chevrolet Impala: ignition (June 2014); lower arm (August 2012); hose, piping, and connections (August 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Chevrolet Impala had?
None have been filed with NHTSA so far.
Is the 2012 Chevrolet Impala a reliable vehicle?
Its Safety Index is 43 out of 100 (grade C: about as many problems as a typical Chevrolet Impala year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Chevrolet Impala years have the most complaints?
1966 (3), 1969 (2), 1958 (1). See every Chevrolet Impala year compared.
What should I do if my 2012 Chevrolet Impala has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data