The problem
Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, And 425-153, (sold under dorman's "oe solutions" brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the "napa" brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. These replacement steering shafts can be used on the vehicles listed above. The weld connecting the inner tube to the outer tube may be defective.
The risk
If the weld fails, loss of steering could result, possibly resulting in a vehicle crash.
The fix
Dorman will notify owners and replace the steering shafts free of charge. The recall began on october 16, 2008. Owners may contact dorman toll free at 1-800-523-2492.
Contacts
This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick, Chevrolet, Oldsmobile dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08E063000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.