The problem
Navistar is recalling certain model year 2011-2012 ic bus be and ce and certain model year 2012 re school buses manufactured from april 8, 2010 through july 1, 2011, equipped with c. E. White seat cushions. The self-latching mechanism used to retain the seat cushion to the frame may not activate. Thus, these seats fail to conform to the requirements of federal motor vehicle safety standard number 222, "school bus passenger seating and crash protection."
The risk
If the seat cushion is not securely latched to the seat structure, the seat could become dislodged, increasing the risk of injury to the vehicle occupants.
The fix
Navistar will notify owners, and dealers will repair the seats free of charge. Owners may contact navistar at 260-461-1890.
Contacts
Navistars recall number is 12505. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V059000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.