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Safety recall · 16V396000

Seats: seat heater / cooler Toyota recall

Southeast Toyota Distributors reported this recall to NHTSA on June 2, 2016. It covers about 7,749 vehicles across 76 model years listed below. The repair is free.

Campaign
16V396000
Reported
Jun 2, 2016
Vehicles
7,749
Area
Seats & seat belts

The problem

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

The risk

If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

The fix

SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V396000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2005 Toyota 4RUNNER4255F
2006 Toyota 4RUNNER3815F
2007 Toyota 4RUNNER1545D
2008 Toyota 4RUNNER965C
2009 Toyota 4RUNNER226A
2010 Toyota 4RUNNER14712D
2011 Toyota 4RUNNER16310D
2005 Toyota Avalon2287F
2006 Toyota Avalon3607F
2007 Toyota Avalon2436F
2008 Toyota Avalon3496F
2009 Toyota Avalon917C
2010 Toyota Avalon467B
1988 Toyota Camry694A
1989 Toyota Camry1173A
1990 Toyota Camry1362A
2005 Toyota Camry7215F
2006 Toyota Camry4355D
2007 Toyota Camry3,61710F
2008 Toyota Camry1,1788F
2009 Toyota Camry1,41410F
2010 Toyota Camry6149D
2006 Toyota Camry Solara02C
2007 Toyota Camry Solara02C
2008 Toyota Camry Solara02C
1989 Toyota Corolla232A
2009 Toyota Corolla1,53313F
2010 Toyota Corolla1,26417F
2007 Toyota FJ Cruiser5949F
2008 Toyota FJ Cruiser12411F
2009 Toyota FJ Cruiser712C
2010 Toyota FJ Cruiser6712F
2005 Toyota Highlander2256C
2006 Toyota Highlander2797D
2007 Toyota Highlander1244B
2008 Toyota Highlander40613F
2009 Toyota Highlander1349B
2010 Toyota Highlander23810C
2011 Toyota Highlander1875C
2010 Toyota Prius2,82310F
2011 Toyota Prius5236F
2012 Toyota Prius6886F
2006 Toyota RAV470411F
2007 Toyota RAV41,00314F
2008 Toyota RAV457514F
2009 Toyota RAV432715F
2010 Toyota RAV440014F
2011 Toyota RAV428711F
2005 Toyota Sequoia35211F
2006 Toyota Sequoia010D
2007 Toyota Sequoia1369F
2008 Toyota Sequoia679F
2009 Toyota Sequoia69D
2010 Toyota Sequoia3110F
2011 Toyota Sequoia07C
2005 Toyota Sienna1,13012F
2006 Toyota Sienna011C
2007 Toyota Sienna36410F
2008 Toyota Sienna4299F
2009 Toyota Sienna20710F
2010 Toyota Sienna1728F
2011 Toyota Sienna014C
2006 Toyota Tacoma011C
2007 Toyota Tacoma010C
2008 Toyota Tacoma011C
2009 Toyota Tacoma52013F
2010 Toyota Tacoma013D
2011 Toyota Tacoma09C
2005 Toyota Tundra014D
2006 Toyota Tundra013C
2007 Toyota Tundra014D
2008 Toyota Tundra013C
2009 Toyota Tundra013C
2010 Toyota Tundra016D
2009 Toyota Venza08D
2010 Toyota Venza09F

Questions

Is the 16V396000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Southeast Toyota Distributors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 16V396000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 16V396000 announced?

Southeast Toyota Distributors reported it to NHTSA on June 2, 2016. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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