Kenworth, Peterbilt Diesel Recall 18V657000 (49K Vehicles)

The problem

PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

The risk

If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

The fix

Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V657000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2017 Kenworth C500	0	4	C
2018 Kenworth C500	0	5	D
2019 Kenworth C500	0	4	D
2017 Kenworth T600	0	1	A
2018 Kenworth T600	0	1	A
2019 Kenworth T600	0	1	A
2017 Kenworth T660	0	6	B
2018 Kenworth T660	0	6	C
2019 Kenworth T660	0	5	C
2017 Kenworth T680	9	11	C
2018 Kenworth T680	11	15	C
2019 Kenworth T680	8	9	C
2017 Kenworth T800	0	8	C
2018 Kenworth T800	1	11	C
2019 Kenworth T800	0	8	C
2017 Kenworth T880	1	11	C
2018 Kenworth T880	3	16	D
2019 Kenworth T880	0	10	C
2017 Kenworth W900	0	6	B
2018 Kenworth W900	0	9	C
2019 Kenworth W900	0	7	C
2017 Peterbilt 367	0	6	C
2018 Peterbilt 367	0	6	C
2019 Peterbilt 367	0	5	C
2017 Peterbilt 386	0	3	B
2018 Peterbilt 386	0	2	A
2019 Peterbilt 386	0	2	B
2017 Peterbilt 389	1	7	C
2018 Peterbilt 389	0	6	C
2019 Peterbilt 389	3	6	C
2017 Peterbilt 567	0	12	C
2018 Peterbilt 567	1	13	D
2019 Peterbilt 567	1	8	C
2017 Peterbilt 579	2	13	C
2018 Peterbilt 579	6	14	D
2019 Peterbilt 579	2	8	C
2017 Peterbilt 587	1	5	C
2018 Peterbilt 587	0	4	C
2019 Peterbilt 587	0	3	C

Vehicle

Complaints

Recalls

Grade

Questions

Is the 18V657000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PACCAR Incorporated's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V657000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V657000 announced?

PACCAR Incorporated reported it to NHTSA on September 21, 2018. Owners are usually notified by mail within about two months.

Engine and engine cooling: diesel Kenworth, Peterbilt recall