- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- The risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- The fix
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Vehicle safety record
2017 Peterbilt 389 Problems, complaints & recalls
Owners have filed 1 complaint about the 2017 Peterbilt 389 with NHTSA, most often about the electrical system (1) and the transmission & drivetrain (1). It is covered by 7 recalls, the latest in April 2020 for the electronic stability control (ESC). For comparison, the 2016 has 0 and the 2018 has 0.
NHTSA data checked
CAbout as many problems as a typical 389 year, for its age
#381 most complained-about 2017 vehicle
- Complaints
- 1
- Recalls
- 7
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2017 Peterbilt 389 problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Peterbilt 389 recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
- The risk
- An electrical short circuit can increase the risk of a fire.
- The fix
- PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
- The risk
- If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
- The fix
- Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
- The risk
- An engine stall can increase the risk of a crash.
- The fix
- Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
- The fix
- PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth K370, T270, T370, T440, T660, T800 trucks manufactured February 2, 2016, to October 13, 2016, and Peterbilt 330, 337, 348, 367, 389, 567, and 579 trucks manufactured March 7, 2016, to October 5, 2016. The affected vehicles are equipped with certain Goodyear LHS Load Range G tires, size 295/75R22.5 G399A, that due to incomplete adhesion, have a tire tread that may partially separate.
- The risk
- A partial tread separation may increase the risk of a crash.
- The fix
- Goodyear will notify the owners of the affected Peterbilt and Kenworth vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1016G (PB) (Peterbilt), and 16KWC (Kenworth).
- The problem
- PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
- The risk
- An engine stall can increase the risk of a crash.
- The fix
- Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).
What owners say
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1 complaints about the 2017 Peterbilt 389
Newest first, as filed with NHTSA by owners.
Heat from the new def requirements are causing problems. The heat off of the def system stays trapped under the vehicle. Which is causing early wear on electrical harnesses along with axle seals. I've replaced 3 wheel seals and 2 front differential seals. The def harness has failed twice now. Please look into this. The heat stays under these vehicles. And the manufacturer will not accept responsibility for this. *Dt*jb
Peterbilt 389: every year compared
All 389 years2017 Peterbilt 389 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Peterbilt 389 | 1 | 7 | C | |
| 2017 Peterbilt 579 | 2 | 13 | C | Compare |
| 2017 Peterbilt 587 | 1 | 5 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Peterbilt 389
Does the 2017 Peterbilt 389 have any recalls?
Yes - NHTSA lists 7 recalls for the 2017 Peterbilt 389: electronic stability control (ESC) (April 2020); cables (March 2020); diesel (September 2018); fuel system, diesel (July 2017) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Peterbilt 389?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1), transmission & drivetrain (1).
How many complaints has the 2017 Peterbilt 389 had?
1 complaints have been filed with NHTSA, the first on February 20, 2019 and the latest on February 20, 2019. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Peterbilt 389 a reliable vehicle?
Its Safety Index is 53 out of 100 (grade C: about as many problems as a typical Peterbilt 389 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Peterbilt 389 years have the most complaints?
2015 (7), 2022 (4), 2019 (3). See every Peterbilt 389 year compared.
What should I do if my 2017 Peterbilt 389 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data