Share yoursShare
Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Safety recall · 21V439000

Engine and engine cooling: oil / lubrication Ram recall

Chrysler reported this recall to NHTSA on June 10, 2021. It covers about 32,002 vehicles across 6 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
21V439000
Reported
Jun 10, 2021
Vehicles
32,002
Area
Engine & cooling

The problem

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

The risk

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

The fix

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Ram dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 21V439000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 Ram 350013814D
2020 Ram 350011611C
2019 Ram 4500610D
2020 Ram 4500410D
2019 Ram 55001210D
2020 Ram 5500810D

Questions

Is the 21V439000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Chrysler's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 21V439000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 21V439000 announced?

Chrysler reported it to NHTSA on June 10, 2021. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience