- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
- The risk
- A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
- The fix
- Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Vehicle safety record
2019 Ram 4500 Problems, complaints & recalls
Owners have filed 6 complaints about the 2019 Ram 4500 with NHTSA, most often about the fuel system (3) and the engine & cooling (2). It is covered by 10 recalls, the latest in October 2022 for the hoses, lines / piping, and fittings. For comparison, the 2018 has 9 and the 2020 has 4.
NHTSA data checked
DMore problems than a typical 4500 year, for its age
#222 most complained-about 2019 vehicle
- Complaints
- 6
- Recalls
- 10
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2019 Ram 4500 problems
Share of all 6 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2019 Ram 4500 recalls 10
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
- The risk
- Reduced visibility increases the risk of a crash.
- The fix
- Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
- The risk
- An engine stall increases the risk of a crash.
- The fix
- Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
- The risk
- Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
- The fix
- Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- The risk
- Wheel separation can cause a vehicle crash.
- The fix
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
- The problem
- Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- The risk
- A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- The fix
- Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
- The problem
- Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- The risk
- A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- The fix
- Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- The risk
- A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
- The problem
- LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
- The risk
- A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- The fix
- LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
What owners say
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6 complaints about the 2019 Ram 4500
Newest first, as filed with NHTSA by owners.
The contact owns a 2019 Ram 4500. The contact received notification of the NHTSA Campaign Number: 21V398000 (Wheel) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The fuel pump failed and they have not fixed it after 3 months and they do not answer or return my calls.
My truck has been at a dodge dealership for over a month due to a open recall. This dealership is declining to service my vehicle because they are saying the recall has to be fixed first before they can diagnosis my truck for change in drive quality. They are telling me that dodge does not have a fix for the recall on my truck and my truck has to sit there until a fix is available. My truck sat there for 29 days because they said they were backed up and I had to wait my turn. I would like to speak with someone asap...
Read the full complaint
to continue telling about my experience and to also inform that my truck is still not fixed and Stellntis is involved also. All of this due to a recall that me as a customer cannot control and I am taking the biggest hit out of everybody I have to keep paying for a truck that I cannot even use please someone help me The dealership has not done proper research at all to service this recall and my truck is still down because of it The dealership has lied in roles that there current staff members are in to report false information to stellantis They charged me 740.00 cash and declined me of using my debit card only for my truck still to be in the same condition it was 34 days before I took it too this shop now they want me to bring it back in charge me another 149.00 diag fee and I am losing money with my company every day because of this This is a real urgent issue and would like to speak with someone asap sorry but this is really got me in a tight spot and the dealership is not helping at all The dealership Tony t dodge in orangeburg sc
At only 15000 miles and 6 months of life, my truck is leaking oil/fuel from the cp4 fuel pump. The oil/diesel is leaking on the engine block and other nearby hot components which I assume could be a fire hazard or a fuel system disaster failure. The system is leaking all the time while engine is working
At only 4 months since vehicle is purchased, fuel pump is leaking. (Potential fire hazard) also had experienced death wobble several times when going more than 60 mph. Steering issue, potential hazard
Ist time, approx. 29,000 Miles, with no warning, vehicle ran poorly, rough and died. Stranded on side of road for 4 hours until a tow truck came. Diagnosed as high pressure fuel pump failure. Second time, approx 39,000 miles, same issue of stalling, except this time I was stuck in the middle of the desert with 114 degree temp for 8 hrs. Before a tow. Same diagnosis, high pressure pump failure. All documentation available through fca customer care case 76826889 and also [[redacted]] | case 76201975 redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6).
Ram 4500: every year compared
All 4500 years2019 Ram 4500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Ram 4500 | 6 | 10 | D | |
| 2019 Ram 1500 | 1,504 | 30 | F | Compare |
| 2019 Ram 1500 Classic | 1,503 | 0 | D | Compare |
| 2019 Ram 2500 | 194 | 12 | C | Compare |
| 2019 Ram 3500 | 138 | 14 | D | Compare |
| 2019 Ram 5500 | 12 | 10 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Ram 4500
Does the 2019 Ram 4500 have any recalls?
Yes - NHTSA lists 10 recalls for the 2019 Ram 4500: hoses, lines / piping, and fittings (October 2022); linkages (January 2022); fuel pump (November 2021); oil / lubrication (June 2021) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2019 Ram 4500?
By the complaints owners filed with NHTSA, the most common problem areas are the fuel system (3), engine & cooling (2), wheels & tires (1).
How many complaints has the 2019 Ram 4500 had?
6 complaints have been filed with NHTSA, the first on November 28, 2020 and the latest on May 23, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2019 Ram 4500 a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Ram 4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram 4500 years have the most complaints?
2018 (9), 2014 (8), 2015 (7). See every Ram 4500 year compared.
What should I do if my 2019 Ram 4500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data