- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
- The risk
- A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
- The fix
- Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Vehicle safety record
2019 Ram 5500 Problems, complaints & recalls
Owners have filed 12 complaints about the 2019 Ram 5500 with NHTSA, most often about the fuel system (6) and the brakes (2). Those complaints describe 1 fire and 2 injuries. It is covered by 10 recalls, the latest in October 2022 for the hoses, lines / piping, and fittings. For comparison, the 2018 has 40 and the 2020 has 8.
NHTSA data checked
DMore problems than a typical 5500 year, for its age
#184 most complained-about 2019 vehicle
- Complaints
- 12
- Recalls
- 10
- Crashes
- 0
- Fires
- 1
- Injuries
- 2
- Deaths
- 0
Most common 2019 Ram 5500 problems
Share of all 12 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2019 Ram 5500 recalls 10
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
- The risk
- Reduced visibility increases the risk of a crash.
- The fix
- Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
- The risk
- An engine stall increases the risk of a crash.
- The fix
- Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
- The risk
- Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
- The fix
- Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- The risk
- Wheel separation can cause a vehicle crash.
- The fix
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
- The problem
- Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- The risk
- A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- The fix
- Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
- The problem
- Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- The risk
- A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- The fix
- Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- The risk
- A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
- The problem
- LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
- The risk
- A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- The fix
- LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
What owners say
Be the first 5500 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
12 complaints about the 2019 Ram 5500
Newest first, as filed with NHTSA by owners.
The contact owns a 2019 Ram 5500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to a certified mechanic to be diagnosed. The mechanic associated the failure with the diesel pump. The mechanic informed the contact that the diesel pump was previously replaced with a generic part. The contact stated that a recall associated with the failure was previously performed by the dealer. The dealer was contacted and informed the contact that the repair was not covered under warranty or a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
The DEF system failed on this truck at the end of 2025. The truck has entered limp mode, and if we continue to drive it, it will shut down completely. The vehicle has been at Darling's RAM in Ellsworth, ME since March 2026, and they say that they are still waiting for the parts. Why aren't parts available?? They have no idea when parts will be shipped from the manufacturer. Why is this at all acceptable?? I am running a business, and I am having to cancel orders from my customers because Stellantis is not sending the parts. This makes the vehicle unsafe to drive, and I feel that this is unacceptable.
The contact owns a 2019 Ram 5500. While the contact's husband was driving the vehicle at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The driver became aware of an abnormally loud sound. Additionally, the vehicle failed to exceed 40 MPH while driving on a busy highway. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure reoccurred. The vehicle was taken to another dealer;...
Read the full complaint
however, the failure was not duplicated, and the failure reoccurred. The vehicle was taken back to the dealer, and a mechanic performed a ride-along with the contact's husband. The failure was diagnosed as a fuel system failure. The contact was informed that the high-pressure fuel pump and the entire fuel system needed to be replaced. The vehicle was not repaired. The contact contacted the dealer where the vehicle was purchased and was informed of an unknown recall that was initiated two years ago for the fuel system. The manufacturer was made aware of the failure and agreed to cover the cost of the high-pressure fuel pump repair only. The failure mileage was approximately 163,000.
While unloading cargo, I was standing on the flatbed of the truck, leaning over the standing side-gates, without realizing they weren't locked in place. The gates fell down onto a co-worker and I fell out of the truck. Similar incidents have occurred before and after this accident. These gate latches don't have any warning systems in place to indicate when they are unlocked. It is unknown if this component has been inspected by others.
The contact owns a 2019 Ram 5500. The contact stated that while one of his drivers was driving at an undisclosed speed, the tire tread detached and began to roll down the highway. The driver pulled over to the side of the road. There was no warning light illuminated. There was no injury sustained; however, the driver missed a week of work due to the traumatic experience from the failure. The vehicle was towed to the dealer where the diagnostic test was undisclosed; however, the wheel studs were replaced. The contact was concerned about the safety hazard presented with the failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there was a limited quantity of available parts. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
I would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 Cummins. On November 29th we had a 2019 Ram 5500 that went in the ditch and ended up on its side because of soft ground. It was laid fully on the passenger side. It was still running. Operator tried to turn off engine and it would not. After he climbed out drivers side window he tried to clamp off fuel line. Truck continued to idle until it stuck a few of the main...
Read the full complaint
bearings to the crank shaft . truck was towed in and all fluids were checked and filled as needed. Turning the engine over with a barring tool was I was able to free it up. I charged batteries and turned on key it wouldn't crank. (shifter was in park when unit was unloaded off wrecker into shop) PCM has numerous codes including lost communication with TCM. Didn't display gear selecting in cluster. After clearing codes truck would start and run. These chassis' will not turn off if the transmission dash display does not display park or neutral and will not turn off if PCM loses communication with TCM even if transmission is in park or neutral.. Luckily this was not an accident were anything started on fire but chassis should either have a impact or tilt sensor or programmed so if you hold start button for a certain amount of time or press it a certain number of times it overrides ignition system. A mechanic with a 2019 2500 with the Cummins says that his manual states that it button is pushed and held it will turn ignition off after holding for 5 seconds. I test a couple of other 2019 5500"s that are located here and with transmission in drive, vehicle stopped motor running have held button for up to 3 minutes and pushed it up to 30 times and ignition will not turn off unless dash display shows park on neutral. If there had been damage to fuel lines it could have been pumping diesel fuel onto the accident scene
The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and when I got out it continued to roll towards me. I had 3 small children in the vehicle at the time and had we not made it off the highway in time I hate to think what could have happened. I am a mechanic by trade and it is the only reason we were able to get it to a safe area.
There is a safety recall on my 2019 Ram 5500 rollback tow truck. The recall number is Y78. On November 17 My truck unexpectedly stopped working on highway M33 in rose city Michigan. I discovered there was a recall on the vehicle for a premature fuel system failure. I called the FCA they told me to take it to Thelen Chrysler Ram in Bay City Michigan. I called Thelen to confirm I could take it there and they said yes. I spent $522 to have it towed there on Friday November 18. I tried to contact the service department...
Read the full complaint
and left several messages on the following Monday and Tuesday. On Wednesday I called the main dealership office and informed them that the service dept. was not returning my calls, they hand carried the phone to the very arrogant service dept. manager [[redacted]]. I informed him about the recall on the truck and he said they have not looked at it yet and that he would get back to me when they had time to look at it and didn't know when that would be. On the 28th he finally called me back and confirmed my fears that it was a total fuel system failure. He then says that there is a recall for that issue but Ram does not a a fix for it, the 2020 models have a fix for the same problem but not the 2019 models. I told him I need it fixed in a timely manor and he told me that's not possibly because they take care of their regular customers first and they don't have the lift equipment to fix it that the mechanic would have to do it on the ground and that I need to take it to a different shop. Here's my complaint: I own a tow company called Local Towing Service,LLC. I depend on this tow truck to make my living. FCA told me to take it Thelen , I called Thelen and they told me to have it towed there, now they are telling me to take it some where else that they can't fix it but it says on their website that they service Ram 5500 chassis . Ram has a recall for this issue with no fix on the 2019 but they do on the 2020? This makes no sense. They know how to fix it. How can INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
High pressure fuel pump went out contaminating the whole fuel system with metal fragements. Truck derated to 5mph. Sat at dealership for over 3 months dealer was not able to correct problem.
The contact's husband owns a 2019 Ram 5500. While her husband was driving 45 mph, he heard an abnormal sound coming from the engine as the check engine warning light illuminated. The vehicle stalled while depressing the accelerator pedal. Her husband pulled over to the side of the road and upon inspection, he discovered that smoke and a fire had started in the engine compartment. Her husband grabbed the fire extinguisher and extinguished the fire. The contact owns a towing company and was able to tow the vehicle to...
Read the full complaint
a dealer. The dealer informed the contact and her husband that a rod had gone through the engine block. The contact and her husband were provided an estimate for the repair which they declined. The contact had the engine replaced by an independent mechanic. Upon investigation, the contact discovered the vehicle had been placed under NHTSA Campaign Number: 21V439000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and the contact was initially provided a case number. The contact then received a call from the manufacturer that her claim was denied. The vehicle was repaired. The failure mileage was 164,716
Tl* the contact owns a 2019 ram 5500. The contact stated that when the brakes were applied while driving on wet surfaces, the brakes locked up causing the vehicle to slide from side to side. The contact stated that the failure recurred while driving on dry pavement however, the vehicle was more controllable while driving on dry pavement. An unknown dealer was contacted however, an appointment to diagnose or repair the vehicle was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
Ram 5500: every year compared
All 5500 years2019 Ram 5500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Ram 5500 | 12 | 10 | D | |
| 2019 Ram 1500 | 1,504 | 30 | F | Compare |
| 2019 Ram 1500 Classic | 1,503 | 0 | D | Compare |
| 2019 Ram 2500 | 194 | 12 | C | Compare |
| 2019 Ram 3500 | 138 | 14 | D | Compare |
| 2019 Ram 4500 | 6 | 10 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Ram 5500
Does the 2019 Ram 5500 have any recalls?
Yes - NHTSA lists 10 recalls for the 2019 Ram 5500: hoses, lines / piping, and fittings (October 2022); linkages (January 2022); fuel pump (November 2021); oil / lubrication (June 2021) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2019 Ram 5500?
By the complaints owners filed with NHTSA, the most common problem areas are the fuel system (6), brakes (2), engine & cooling (2).
How many complaints has the 2019 Ram 5500 had?
12 complaints have been filed with NHTSA, the first on October 30, 2020 and the latest on July 22, 2026. Of these, 0 describe a crash and 1 a fire, and together they report 2 injuries and 0 deaths.
Is the 2019 Ram 5500 a reliable vehicle?
Its Safety Index is 37 out of 100 (grade D: more problems than a typical Ram 5500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram 5500 years have the most complaints?
2018 (40), 2022 (27), 2017 (21). See every Ram 5500 year compared.
What should I do if my 2019 Ram 5500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data