- The problem
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
- The risk
- An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
- The fix
- Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Vehicle safety record
2025 Ram 5500 Problems, complaints & recalls
Owners have filed 2 complaints about the 2025 Ram 5500 with NHTSA, most often about the airbags (1) and the brakes (1). Those complaints describe 1 crash and 2 injuries. It is covered by 4 recalls, the latest in April 2026 for the instrument cluster / panel. For comparison, the 2024 has 0 and the 2026 has 0.
NHTSA data checked
FFar more problems than a typical 5500 year, for its age
#209 most complained-about 2025 vehicle
- Complaints
- 2
- Recalls
- 4
- Crashes
- 1
- Fires
- 0
- Injuries
- 2
- Deaths
- 0
Most common 2025 Ram 5500 problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2025 Ram 5500 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
- The risk
- Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
- The fix
- Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
- The risk
- Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
- The fix
- Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- The risk
- An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
- The fix
- Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.
What owners say
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2 complaints about the 2025 Ram 5500
Newest first, as filed with NHTSA by owners.
Vehicle was hit hard on the front & left, totalling the truck. None of the air bags activated.
While operating my commercial truck , the trailer brake did not work and nearly caused a catastrophic accident. Upon inspection, trailer brake module has failed, power steering fluid leaking, Hydroboost leaking, I towed it to the dealership and they told me the truck is not safe to drive and the brake parts are back ordered and it may take more than 2 months or more for it to become available. They are unsure of when it would be resolved and that the truck is unsafe to drive. I opened a case with RAM and asked for a buyback review. CASE# 95785076
Ram 5500: every year compared
All 5500 years2025 Ram 5500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2025 Ram 5500 | 2 | 4 | F | |
| 2025 Ram Ram 1500 Quad Cab | 382 | 0 | D | Compare |
| 2025 Ram Ram 1500 Crew Cab | 382 | 0 | D | Compare |
| 2025 Ram Ram 1500 Crew Cab Rho | 87 | 0 | - | Compare |
| 2025 Ram Ram 2500 Regular Cab | 68 | 0 | C | Compare |
| 2025 Ram Ram 2500 Crew Cab | 68 | 0 | C | Compare |
| 2025 Ram Ram 2500 Mega Cab | 68 | 0 | C | Compare |
| 2025 Ram 3500 | 43 | 5 | D | Compare |
| 2025 Ram Promaster | 6 | 5 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2025 Ram 5500
Does the 2025 Ram 5500 have any recalls?
Yes - NHTSA lists 4 recalls for the 2025 Ram 5500: instrument cluster / panel (April 2026); brake lights (February 2026); air bag / restraint control module (December 2025); instrument cluster / panel (December 2025). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2025 Ram 5500?
By the complaints owners filed with NHTSA, the most common problem areas are the airbags (1), brakes (1), driver assistance (1).
How many complaints has the 2025 Ram 5500 had?
2 complaints have been filed with NHTSA, the first on February 24, 2026 and the latest on February 25, 2026. Of these, 1 describe a crash and 0 a fire, and together they report 2 injuries and 0 deaths.
Is the 2025 Ram 5500 a reliable vehicle?
Its Safety Index is 21 out of 100 (grade F: far more problems than a typical Ram 5500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram 5500 years have the most complaints?
2018 (40), 2022 (27), 2017 (21). See every Ram 5500 year compared.
What should I do if my 2025 Ram 5500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data