- The problem
- Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
- The risk
- A loss of power steering assist can increase the risk of a crash.
- The fix
- Dealers will inspect, repair and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available, anticipated January 2027. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
Vehicle safety record
2025 Ram Promaster Problems, complaints & recalls
Owners have filed 6 complaints about the 2025 Ram Promaster with NHTSA, most often about the engine & cooling (3) and the steering (2). It is covered by 5 recalls, the latest in September 2026 for the electric power assist system. For comparison, the 2024 has 14 and the 2026 has 0.
NHTSA data checked
CAbout as many problems as a typical Promaster year, for its age
#155 most complained-about 2025 vehicle
- Complaints
- 6
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2025 Ram Promaster problems
Share of all 6 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2025 Ram Promaster recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- The risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- The fix
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
- The risk
- Electrical circuits that overheat increase the risk of a fire.
- The fix
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
- The risk
- A loss of drive power increases the risk of a crash.
- The fix
- Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
What owners say
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6 complaints about the 2025 Ram Promaster
Newest first, as filed with NHTSA by owners.
The check-engine light came on my 2nd day of ownership (less than 100 miles driven by me, but 2032 miles on it when purchased new - RV conversion from Entegra Coach through LaMesa RV), on October 5, 2025. After diagnosis at a Ram dealership (Larry Miller Dodge Ram in Tucson AZ), they identified the code was misfire on cylinder 6, which caused low compression, with a root cause of the intake valves being improperly seated during manufacturing. The dealership replaced some cylinder and engine parts, but the issue...
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recurred on Cylinder 4 after driving it about 5000+ miles, on June 13, 2026. Again, misfire check-engine code and loss of compression on cylinder 4. The engine ran very rough and had loss of power. The engine is still under investigation by another Ram dealership service department (Crest Auto World, Center Conway, NH). I have learned that loss of compression can cause the engine to stall, lose acceleration power (which it did), and potentially throw a rod and blow a hole in the engine. Since this was caused by a manufacturing defect, I am also concerned that there are other vans with this issue on the road.
whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened the steering felt all over the place like I was floating and if I turned the wheel just a tiny bit the vehicle thought I turned it a lot and over corrected, needless to say I was all over the highway. Then the backup...
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camera stopped working, the screen was completely black. I reset the screen and it worked for a couple seconds but then the color and picture got very distorted and then again went to a black screen.
Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.
Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint - Ram ProMaster (2018-2025) - Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I believe to be a serious, systemic, and unresolved design defect in the Ram ProMaster van, affecting model years 2018 through at least 2025. I am requesting that the Office of Defects Investigation open or expand a formal...
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investigation into this matter. Nature of the Defect: The windshield cowl on the Ram ProMaster is designed in a manner that permits significant water intrusion directly into the engine compartment. Water enters through the cowl seam and surrounding gaps, bypassing any drainage system, and flows onto critical engine and electrical components including but not limited to: the serpentine belt and pulley system, the engine fuse box, transmission components, and wiring harnesses. I brought my vehicle to two separate authorized Ram dealerships. The second dealer confirmed - based on testing conducted on multiple ProMaster vans dating back to 2018 - that this water intrusion behavior is consistent across the model line. In other words, the dealer has effectively confirmed that this is not a defect isolated to my vehicle, but a design characteristic of the ProMaster platform itself. This confirmation does not reassure me. It alarms me. A design that has permitted consistent water intrusion onto safety-critical engine and electrical components across a major commercial vehicle platform for over a decade is not an acceptable engineering standard. Given the size and weight of these vehicles - many operated commercially and carrying passengers or heavy cargo - the consequences of power steering loss, electrical failure, or mechanical failure are severe. We have tried dealing with Stellantis as well. Any help would be greatly appreciated. [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After checking the engine light code with an Auto Parts store, it was shown to be an issue with the 6th cylinder. After getting the runaround from 2 Dodge dealers (system down, too busy, no certified tech), I took it to a...
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privately owned garage who diagnosed low compression in the 6th cylinder. They were concerned for my safety to drive it. With this testing info written by the private garage, I got the Dodge dealer in Tucson to take it in and start the diagnosis process. It is an engine defect from initial manufacturing of the engine. Still trying to work through the repair process and the van is still with the dealer. They are trying the easiest and cheapest parts in succession to try to get it passing. This is a safety hazard and will likely cause long term problems, per friends with automotive experience. I'm assuming this van isn't the only one with this issue right off the manufacturing line.
The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger's side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 600.
Ram Promaster: every year compared
All Promaster years2025 Ram Promaster vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2025 Ram Promaster | 6 | 5 | C | |
| 2025 Ram Ram 1500 Quad Cab | 382 | 0 | D | Compare |
| 2025 Ram Ram 1500 Crew Cab | 382 | 0 | D | Compare |
| 2025 Ram Ram 1500 Crew Cab Rho | 87 | 0 | - | Compare |
| 2025 Ram Ram 2500 Regular Cab | 68 | 0 | C | Compare |
| 2025 Ram Ram 2500 Crew Cab | 68 | 0 | C | Compare |
| 2025 Ram Ram 2500 Mega Cab | 68 | 0 | C | Compare |
| 2025 Ram 3500 | 43 | 5 | D | Compare |
| 2025 Ram 5500 | 2 | 4 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2025 Ram Promaster
Does the 2025 Ram Promaster have any recalls?
Yes - NHTSA lists 5 recalls for the 2025 Ram Promaster: electric power assist system (September 2026); safety defect (December 2025); radiator assembly (October 2025); software (October 2025) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2025 Ram Promaster?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (3), steering (2), electrical system (1).
How many complaints has the 2025 Ram Promaster had?
6 complaints have been filed with NHTSA, the first on August 7, 2025 and the latest on July 30, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2025 Ram Promaster a reliable vehicle?
Its Safety Index is 53 out of 100 (grade C: about as many problems as a typical Ram Promaster year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram Promaster years have the most complaints?
2021 (111), 2023 (99), 2014 (71). See every Ram Promaster year compared.
What should I do if my 2025 Ram Promaster has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data