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2014-2026 · 13 model years

Ram Promaster Problems by year

Owners have filed 583 complaints about the Ram Promaster across 13 model years, and it has 47 recalls. The 2023 has the most complaints once its age is allowed for (99). The most reported problem area is the electrical system, followed by the engine & cooling.

Share your Promaster experienceCompare years47 recalls
Most complaints for its age202399 complaints · 6 recallsSee the 2023
Complaints
583
Recalls
47
Crashes
15
Fires
12
Injuries
3
Deaths
0

Promaster complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20260500-C
20256500Engine & coolingC
202414601Electrical systemC
202399605SteeringF
202269911SteeringD
2021111813Driver assistanceD
202043530Driver assistanceC
20190900-A
2018381040Engine & coolingB
201701000-A
2016711510Engine & coolingC
2015611311Engine & coolingC
2014711341Electrical systemC

Most common Promaster problems

Ram Promaster recalls 47

Equipment adaptive / mobility: safety defect

25V87600086 vehicles affected

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with...

Covers2019 Ram Promaster2020 Ram Promaster2021 Ram Promaster2022 Ram Promaster2023 Ram Promaster2024 Ram Promaster+46 more

Latest Promaster complaints

2024 Ram PromasterElectrical systemEngine & cooling

The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 40 MPH, several warning lights illuminated. In addition, the engine overheating message was displayed.The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The vehicle was taken to the dealer several times, but the failure was not duplicated. The failure became recurrent. The vehicle was taken back to the dealer, but the failure was not duplicated. The contact was advised to disconnect the...

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battery to turn off the vehicle. The contact was dissatisfied with the suggestion. The vehicle remained at the dealer for additional diagnostic tests. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was approximately 14,000.

Filed Incident Electrical system · EngineNHTSA 11776178
2022 Ram PromasterEngine & cooling

asking when i look up this van it comes back as a cargo van, But with 22a configuration which is a crew van package, org owner used van as a hotel shuttle so was exposed to seldom shut offs so long periods if idling. i think stellantis's automated VIN capture failed to take this into account as it was high duty wear cycle and exposed to high current and i believe that what the recall #67c (b3-or c9c) was to address , i believe NHTSA # is 25v72000. so also was this a consideration ? on your part to convince...

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Stellantis to recall and my van was a omission. i want to be assured that i have a safe van to drive. would like your help if you can to get this van as part of the recall from manufacture vin#[[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11775803
2023 Ram PromasterFuel system

Fuel tank leaking (dripping) gasoline at tank and filler neck

Filed Incident Fuel / propulsion systemNHTSA 11775326
2020 Ram PromasterBody, doors & structureWheels & tiresEngine & cooling

I am writing to file this formal complaint regarding the purchase of a 2020 RAM ProMaster 3500 Cargo Van, which I purchased from High Quality Auto Group on May 11, 2026, for approximately $30,000. Before completing the purchase, I initially test-drove another vehicle that I was interested in purchasing. I was subsequently told by the dealership that the finance company would not approve me for that vehicle. The dealership then presented me with a different 2020 RAM ProMaster 3500 Cargo Van and told me that this...

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vehicle would be a better option because it had fewer miles and was a heavy-duty model. Based on these representations and my understanding that this vehicle was a better option for my needs, I agreed to purchase it for approximately $30,000. Within 15 days of the purchase, the vehicle began experiencing serious mechanical issues. I promptly returned to your dealership to request assistance; however, I was denied service. I later took the vehicle to an authorized RAM dealership for a professional inspection and diagnostic evaluation. The diagnostic identified multiple issues, including: A coolant/antifreeze-related issue requiring service; A defective fuel pump; Failure of the air-conditioning system; and Abnormal engine noise requiring further diagnosis and repair. Additionally, after the purchase, I obtained a Carfax Vehicle History Report that revealed that the vehicle had been involved in an accident in 2024. I was not aware of this accident history at the time I purchased the vehicle, and this information was not disclosed to me before or during the sale, to the best of my knowledge. I later discovered that the vehicle I purchased had significant mechanical problems in addition to the accident history. These circumstances have resulted in financial losses, repair expenses, lost time, and disruption to my work. I respectfully request that High Quality Auto Group provide a fair and prompt resolution to this matter. I request consideration of one or more of

Filed Incident Structure · Wheels · EngineNHTSA 11775322
2024 Ram PromasterSteering

The contact owns a 2024 Ram Promaster 1500. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed with several warning lights illuminated. The vehicle was towed to the dealer where a diagnostic test confirmed that the power steering assist was inoperable. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 26V621000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had...

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exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided the same information as the dealer. The failure mileage was approximately 30,000.

Filed Incident SteeringNHTSA 11774451
2023 Ram PromasterFuel system

The contact owns a 2023 Ram Promaster 2500. The contact stated that upon approaching the vehicle there was a puddle of fuel underneath the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel tank had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.

Filed Incident Fuel system, gasolineNHTSA 11774281

Questions about the Ram Promaster

Which Ram Promaster years have the most problems?

By the number of complaints owners filed with NHTSA: 2021 (111), 2023 (99), 2014 (71). Allowing for how long each has been on the road, the 2023 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Ram Promaster years have the fewest complaints?

Among model years that have been on the road for at least three years, 2017, 2019, 2018 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Promaster years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Ram Promaster problems?

Across every model year, owners report problems with the electrical system (139), engine & cooling (137), driver assistance (88) most often.

How many recalls does the Ram Promaster have?

NHTSA lists 47 recalls across all Ram Promaster model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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