The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 40 MPH, several warning lights illuminated. In addition, the engine overheating message was displayed.The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The vehicle was taken to the dealer several times, but the failure was not duplicated. The failure became recurrent. The vehicle was taken back to the dealer, but the failure was not duplicated. The contact was advised to disconnect the...
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battery to turn off the vehicle. The contact was dissatisfied with the suggestion. The vehicle remained at the dealer for additional diagnostic tests. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was approximately 14,000.