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Electrical system

2014 Ram Promaster Electrical problems

Owners have filed 19 complaints about the 2014 Ram Promaster's electrical system with NHTSA - 27% of all its complaints, most recently on August 29, 2024. They describe 2 crashes, 1 fire and 0 injuries. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Complaints
19
Recalls
2
Crashes
2
Fires
1
Injuries
0
Deaths
0

Electrical recalls for the 2014 Ram Promaster

Electrical system: software

16V2530006,422 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
The risk
Trailer brake lights that are inoperative can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Electrical system: software

16E0390002,291 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
The risk
Trailer brake lights that are inoperative can increase the risk of a crash.
The fix
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.

Electrical complaints

Transmission & drivetrainElectrical systemEngine & cooling

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 61,600.

Filed Incident Power train · Electrical system · EngineNHTSA 11611532
Electrical systemFuel system

Stalls when braking and when backing. Fuel pump continues to run with engine off.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11494839
Electrical system

My passenger side mirror is being folded in by the wind at 60 miles per hour. This is extremely dangerous as this is a cargo van and there are no windows to see if anyone is beside me. I cannot change lanes safely without that mirror working properly. I believe the issue is with the motor that folds the window in malfunctioning. I have owned three separate ram promasters and this is the third vehicle this has happened. This is extremely unsafe and should be recalled asap.

Filed Incident Electrical systemNHTSA 11377794
Electrical systemBrakesCrash

Tl* the contact owns a 2014 ram promaster. While driving at an unknown speed, the brake pedal was depressed, but failed to stop the vehicle. The contact mentioned that all the warning indicators illuminated on the instrument panel. The vehicle crashed into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact was unaware of any injuries sustained. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle was having electrical...

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failures. The vehicle was not repaired. The vehicle was taken to greenway dodge chrysler jeep ram (9051 e colonial dr, orlando, fl 32817, (407) 347-4929) where the contact was informed that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

Filed Incident Electrical system · Service brakesNHTSA 11258964
Electrical system

Issues with our 2014 promaster started in 2016. Inserted key to start it and it wouldn't start. Key was locked in ignition. Towed to dodge service center and they had it 3wks. They replaced many parts including pcm board, shifter assembly, and many others. The same issue happened in 2017 and twice in 2018. Different service measures were taken. Today I was getting gas at speedway, jumped back into vehicle and the entire electrical system was dead! Had to have it towed. Since the dodge dealership couldn't fix it the...

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other 4 times, I had it towed to an independent. I'm hoping they can resolve this serious issue. We're a non-profit and can ill-afford to run out and get another truck. I see many, many complaints concerning 2014 electrical issues. Why hasn't this vehicle been recalled? By the way, we have less than 5,000 miles on this truck since it's used sparingly.

Filed Incident Electrical systemNHTSA 11218327
Electrical system

Vehicle stationery -water leaks into the dome lights, then the radio stopped working. Then the mileage began flashing on the dash board, next day heater module stopped working. Took to the dealer who tells me there is no recall on this yet have chatted online with other owner who have all had the same problem.

Filed Incident Electrical systemNHTSA 11151039
Electrical system

I was parked in a lot with the engine running and the check engine light came on (solid, not flashing so I assumed it was ok to drive). After I started moving a bit, the temperature gauge red-lined. I parked and let it cool off. When I started driving again, the cel was on but the temp was normal and stayed normal until I reversed into my driveway...At which point the gauge redlined again and the pressure release on the coolant tank tripped and coolant started shooting everywhere. I took it into the dealer and...

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they confirmed that it was a fan control module that needs replacement. Of course the module is on indefinite backorder from their warehouse. They said they can get one from o'reilly but I would have to pay the difference myself which was about $200. After reading reports online, it appears that this is a common failure on ram promasters with no resolution or recall. Reports indicate that there are thousands of vehicles waiting on this part.

Filed Incident Electrical system · Unknown or otherNHTSA 11096554
Electrical systemSeats & seat belts

2014 Dodge ram. Consumer writes in regards to the head restraints, tire pressure monitor control module and electrical circuit corrosion recall notices. *Smd

Filed Incident Electrical system · SeatsNHTSA 10692467
SuspensionElectrical systemEngine & coolingCrash

Tl* the contact owns a 2014 ram promaster 2500 cargo van. The contact stated that the vehicle experienced several electrical failures. The contact stated that the switch that engaged the fuel pump system to deactivate in the event of a crash (to keep the cargo van from catching on fire) failed. The switch engaged independently several times, causing the cargo van to deactivate while driving approximately 15 mph. The contact also experienced a failure with the low and high beam switch. While the contact attempted to...

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switch from low to high beam lighting, the switch engaged the turn signal. As a result, the vehicle in the rear believed that the contact was turning right, but instead the contact was moving forward. The vehicle in the rear crashed into the rear driver's side area of the contact's vehicle. A police report was not filed and there were no injuries reported. The vehicle was taken numerous times to huntington jeep chrysler, dodge, ram (120 east jericho turnpike, huntington ny 11743, phone (631) 673-0270) for the electrical failures; however, the dealer stated that the cargo van was operating normally. The contact also stated that the engine and the front suspension failed. While the contact was driving at a low speed, a knocking noise was heard and the engine shut off. In addition, the front passenger side suspension exhibited a loud knocking noise while turning. The huntington dealer stated that the engine valve arms and the front suspension needed to be replaced. The engine valve arms and front suspension were replaced. The manufacturer was notified. The approximate failure mileage was 500.

Filed Incident Suspension · Electrical system · EngineNHTSA 11064865
Electrical systemBrakesEngine & cooling

I bought it brand new at 500 miles the brakes started squeezing, numerous trips to dealer they say there may be a recall and will contact me never heard back , replace brakes and rotors at 38k miles , now 70k miles brakes and rotors worn out again, stopping every thing always squeals even when new , 2nd lay there some sort of short some times all power on radio etc goes off by it self than comes back on after several minutes 3rd I complained about the body rusting at 2500 miles I'm very disappointed and would...

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not by such another cheap vechile nor would I recommend one to anyone else 4th there seems to be some time of leak in my fluids , brakes , power steering , radiatior fluid not sure where it's going but not on the ground when you stand outside vehicle you can smell something burning this happens when vehicle is moving and stationary , this seems to be an on going thing with no end in site please help thank you this has been an issue since the first 500 miles.

Filed Incident Electrical system · Service brakes · EngineNHTSA 10863763
Electrical systemAcceleration & cruise control

Promaster 3500 cut away winnebago trend rv cruise control activation causes multi warning lights on instrument cluster. Warnings for throttle control, battery/charge system, def level ? (Not diesel gasoline unit), transmission shifts erratic and not enguage into 6th / od gears. Factory support unable to resolve just swapping parts requires vehicle to sit at dealer for 30days just to order replacement cluster. Slow and un-coordinated support from chrysler, this is the 3rd time repairs have had to be escalated to promaster hotline

Filed Incident Electrical system · Vehicle speed control · Unknown or otherNHTSA 10850374
Electrical systemLightsAirbagsFire

Ever since we brought this vehicle roughly a year ago, it was sent back for service 8 times with no significant improvement. There are potentially fatal issues including: the air bag lights are always on, turn signals function on and off periodically, the plate lights don't work even upon bulb replacement, electrical failure which led to a bulb melting (see photo attached) . These issues pose serious and potentially fatal risks to our drivers and to the public. The dealers have failed to permanently rectify these issues.

Filed Incident Electrical system · Exterior lighting · Air bagsNHTSA 10790064
Electrical systemLightsAirbagsAcceleration & cruise controlWheels & tiresSeats & seat beltsBrakes

Tl* the contact owns a 2014 ram promaster. The contact received notification of nhtsa campaign numbers: 14v294000 (air bags, electrical system, exterior lighting), 14v533000 (seats), 14v633000 (tires), 14v032000 (vehicle speed control), and 14v034000 (service brakes hydraulic). The parts needed to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repairs. The contact had not experienced a failure. Ma 10/15/2015 *cn

Filed Incident Electrical system · Exterior lighting · Air bags · Vehicle speed control · Tires · Seats · Service brakesNHTSA 10750085
Electrical system

Tl* the contact owns a 2014 ram promaster cargo van. The contact stated that the recall notice for nhtsa campaign number: 14v294000(electrical system) was received in august of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 10730943
Electrical systemAirbagsBody, doors & structure

Tl* the contact owns a 2014 ram promaster. The contact stated that the doors failed to lock with the remote key fob. The vehicle was taken to the dealer for diagnostic testing, who replaced the occupant restraint control module, however, the new orc was unable to be programmed. The vehicle was not repaired. The contact stated that the vin was included in nhtsa recall campaign 14v294000(air bags , electrical system , exterior lighting).The manufacturer was not notified of the failure. The approximate failure mileage was 1,000. Updated 10/29/14*cn updated 04/23/2015 *js

Filed Incident Electrical system · Air bags · Latches / locks / linkagesNHTSA 10632081
Electrical systemEngine & cooling

I purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. I took it to the dealer and left it there. As of today 7/29 it is still not fixed. According to the service manager at safford dodge in warrenton, va, the "bcm", basic control module is the problem. Dodge has sent two regional technicians to try to solve the issue which is software related. After the "rear door open" message was fixed an "abs" message appeared on the dash. That was resolved (so they say) and now the bcm does not recognize the middle seat of the dual passenger seat configuration. They have tried multiple times to reprogram the bcm but it is not working. *Js

Filed Incident Electrical system · EngineNHTSA 10617285
BrakesElectrical systemLightsAirbagsAcceleration & cruise control

I took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must be performed asap!! I am now told I have to drive 2 hours 15 minutes one way to get service for my vehicle. That is impossible for me as I am elderly and cannot drive that far. It is the...

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responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. Eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.

Filed Incident Service brakes, hydraulic · Electrical system · Exterior lighting · Air bags · Vehicle speed controlNHTSA 10605742
Electrical system

As soon as I turned on the cruise control switch every warning light on the dash - abs, seatbelts, battery, epc, and others all lit up as well as the cruise control on light. I took the vehicle in to a dealer in grand rapids, mi k&m northfield dodge and they are unable to obtain a part. How will I know if the airbag, seatbelt and abs system is working properly or if it is a false alarm? Chrysler corporation has promised me answers - and a part but as of this writing I have neither. I hesitate to drive it for fear these items may not be working and the warning lights are true. *Js

Filed Incident Electrical systemNHTSA 10585311
Electrical systemBody, doors & structureBrakes

In less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. Now has 2300 miles on it. 2500 159" High roof 1) 2 no starts. Jumped and started. 2Nd time immediately turned off and unhooked jump. It restarted. 2) Heated mirrors don't heat 3) backup camera doesn't always come on until going forward 4) backup camera was stuck on for 2 days 5) seat belt warning chimed for 1 and 1/2 days 6) wiper blade broke ...

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7) slider door is too hard 8) quit going forward from a stop light after 2 miles on road. Started forward after a few seconds. I did nothing like it was in neutral 9) brakes squeal so loud it's ridiculous. Now have a growl sound and pulls to left 10)mode button doesn't do what manual says it will 11) missing cargo net from convenience package 12) delivered with rock chips in windshield and hood 12) can't program keys through radio like manual says 13) key fobs would not open all doors with one button but now does with me doing nothing 14) sometimes dings at me key is in ignition when the are not 16) clunks over bumps 17) now after 2300 miles transmission down shifts going down hill( same hill I drive everyday) and engine revs to 3300-3500 rpm when coasting 18) keys stick in ignition 19) central power lock button only works with keys in ignition and turned on 20) water gets behind back doors at lower hinge corner and freezes on and behind door seal. Have to bang and scrape off to close doors 21) squeak in back suspension 22) radio blacked out for 1/2 day. Used screen button but did nothing. Is this really a 5.0 Radio? *Tr

Filed Incident Electrical system · Structure · Service brakesNHTSA 10572523

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Promaster electrical problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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