- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
- The risk
- This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
- The fix
- Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.
Lights
2014 Ram Promaster Lighting problems
Owners have filed 5 complaints about the 2014 Ram Promaster's lights with NHTSA - 7% of all its complaints, most recently on January 30, 2020. They describe 0 crashes, 1 fire and 0 injuries. Headlights, tail lights, brake lights, turn signals and interior lighting failures.
- Complaints
- 5
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Lighting recalls for the 2014 Ram Promaster
Lighting complaints
Head lamps bulbs continously suddenly burn out. Safety issue, as driving during dark hours, and suddenly have no head lights. Have replaced them 6 times in 4 months. Another owner of same vehicle approached us and ask if we had problems with head lights. He replied he has replaced his eighteen times already.
From the very beginning, I have smelled a coolant leak. The radiator cooling fans have run excessively and intermittently... Even at below zero temperatures.They have replaced my radiator twice, cooling fans and control module...Most recently the head gasket was replaced at a cost of another $2400.00 And I still have leakage issues. The coolant reservoir needs to be refilled every time I go in for an oil change. I have another appointment with dodge of burnsville, mn on 12/29/16 to hopefully find out where the...
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leak(s) is/are. They have told me so many different stories as to why I am smelling coolant that I don't really trust that they are being truthful. My vehicle has been in the shop so many times for this....And I have lost so many days work as a result. I have been in contact with chrysler customer service and I need your help. This vehicle would be considered a lemon under mn law, except that it is a cargo van. Additionally, my headlight assemblies have been replaced...Twice on one side and once on the left under my original warranty....And now both have moisture in them again. I have replaced over 15 low beam bulbs in the 2 3/4 years that I have owned it. I own numerous other vehicles with over 100,000 miles and have never replaced a bulb. Can you please help me? I know that there a many out there with the 2014 promaster vans who are having the same issues and are very frustrated. [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
Ever since we brought this vehicle roughly a year ago, it was sent back for service 8 times with no significant improvement. There are potentially fatal issues including: the air bag lights are always on, turn signals function on and off periodically, the plate lights don't work even upon bulb replacement, electrical failure which led to a bulb melting (see photo attached) . These issues pose serious and potentially fatal risks to our drivers and to the public. The dealers have failed to permanently rectify these issues.
Tl* the contact owns a 2014 ram promaster. The contact received notification of nhtsa campaign numbers: 14v294000 (air bags, electrical system, exterior lighting), 14v533000 (seats), 14v633000 (tires), 14v032000 (vehicle speed control), and 14v034000 (service brakes hydraulic). The parts needed to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repairs. The contact had not experienced a failure. Ma 10/15/2015 *cn
I took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must be performed asap!! I am now told I have to drive 2 hours 15 minutes one way to get service for my vehicle. That is impossible for me as I am elderly and cannot drive that far. It is the...
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responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. Eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.
Ram Promaster lighting complaints by year
Promaster lighting problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data