- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- The risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle safety record
2014 Dodge Durango Problems, complaints & recalls
Owners have filed 787 complaints about the 2014 Dodge Durango with NHTSA, most often about the lights (260) and the seats & seat belts (219). Those complaints describe 23 crashes, 9 fires and 60 injuries. It is covered by 11 recalls, the latest in May 2018 for the wiring. For comparison, the 2013 has 640 and the 2015 has 505.
NHTSA data checked
FFar more problems than a typical Durango year, for its age
#13 most complained-about 2014 vehicle
- Complaints
- 787
- Recalls
- 11
- Crashes
- 23
- Fires
- 9
- Injuries
- 60
- Deaths
- 0
Most common 2014 Dodge Durango problems
Share of all 787 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2014 Dodge Durango recalls 11
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- The risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
- The risk
- If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
- The problem
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- The risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
- The problem
- Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- The risk
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- The fix
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
- The risk
- If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
- The fix
- Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
- The risk
- If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- The risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- The fix
- Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
- The risk
- If the vanity lamp wiring shorts, there is an increased risk of fire.
- The fix
- Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
- The risk
- The unintended continued acceleration may increase the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
- The risk
- The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
What owners say
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787 complaints about the 2014 Dodge Durango
Newest first, as filed with NHTSA by owners. Page 1 of 32.
Component: Seat belts / Seat belt retractor assembly. Description of Defect: The front passenger seatbelt retractor mechanical lock failed under normal operation with no accident history. The seatbelt completely retracted into the housing and is stuck, making it impossible to pull out or secure a front-seat passenger. Safety Risk & Manufacturer Delay: Operating the vehicle with a disabled front restraint system violates Federal Motor Vehicle Safety Standards and creates an immediate safety hazard for occupants. The...
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manufacturer (Stellantis/Mopar) has kept this critical safety component on indefinite backorder since August 2026 (over 3 months) with no fulfillment date available, effectively forcing the vehicle to be operated with a permanently disabled primary safety restraint position.
Rear Lift Gate Racetrack Lighting accumulates water and moisture inside causing electrical issues, partial or full LED lamp outage. Vehicle will not pass inspection. Ongoing issue with Durango lighting. Replaced one circa 2017/2018 due to same issue. Water has accumulated inside as mopar will not warranty causing lights to malfunction.
The 3rd row passenger seat belt assemblies are broken as well as the front seats. There was a recall on the front seats for this issue and the rear seats in my vehicle are the same way. I am unable to have a passenger in the very back passenger side because the broken plastic is causing the seatbelt to be stuck and not retract. It was this way when I bought the vehicle.
Passenger side headrest exploded while driving. Luckily no one was in the passenger seat
I own a 2014 Dodge Durango. The front passenger-side Active Head Restraint (AHR) deployed unexpectedly while the vehicle was parked in front of my garage with the engine completely turned off. I was sitting in the front passenger seat when I suddenly heard a loud bang. The active head restraint deployed without warning, struck the back of my head, and pushed my head forward. I was startled but did not sustain any injuries. There was no accident, collision, rear impact, or other external force that could have...
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triggered the system. The passenger-side head restraint remained deployed and visibly opened after the incident. This unexpected activation of a safety restraint system while the vehicle was stationary raises serious concerns about occupant safety. Had the same failure occurred while driving, it could have startled or injured an occupant. I contacted an authorized Dodge dealership regarding replacement. The dealership quoted $1,545 for the replacement part and an additional $324.96 for three hours of labor, totaling $1,869.96 before taxes. I also contacted Dodge Customer Care. I was informed that the X88 extended warranty coverage expired on November 12, 2024, and that the repair would likely be at my expense. I am requesting that NHTSA investigate this potential safety defect involving the spontaneous deployment of the Active Head Restraint system.
Family of 5 traveled back from out of state. Pushed and drove straight through the last 3 hours. When got home and got out of vehicle everyone immediately started feeling ill. 2 kids passed out and we called 911. Fire department detected a carbon monoxide leak in the vehicle. All 5 family members were poisoned and taken by Ambulance to the nearest hospital. ER doctors told us we were lucky to be alive. There were no warning lamps or messages. The 2 of the kids were tired and had headaches but we didn't think much...
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about it. We've been told it's a few different things and are getting the run around from our dealership that we purchased the vehicle from. They've also told us they don't have any way to test it but demanded we go pick it up after they replaced a manifold bolt. My husband got about halfway home and the censor that we'd bought for our vehicle started going off, so back to the shop it went and now they're saying there is a clamp that needs replaced as well. We just want it to be made right. We also don't want this happening to anyone else. I don't think people even know this is a possibility. Is there anything you can do to help?
The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 40 MPH, the front passenger's side head restraint unexpectedly deployed and struck the front seat passenger in the back of the head. There was no crash or impact at the time of the failure. There was no warning light illuminated. The contact stated that the passenger had a prior surgery involving the neck and back of the head and believed that the impact might have aggravated that issue. No medical assistance was sought. The...
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front seat passenger had pain and discomfort and had been resting since the issue. The vehicle was drivable and was not towed. The dealer was notified of the failure and was provided an estimate for the repair. The manufacturer was notified of the failure but declined to offer assistance for the repair. The vehicle was no longer under warranty. The failure mileage was approximately 99,300.
Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD.... But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won't deploy if in an accident
Water leaks into and pools in the tail lights causing the tail light to go out. Other drivers can't see the back of the car at night thus increasing risk of rear end collision. The problem was confirmed by the dealer and I was told that it is a very common problem on this model and that the manufacturer refuses to cover the $1600.00 repair cost. There were no warnings that the light had gone out, so this is very dangerous because it's possible that you drive around for many months without realizing that your tail light is not working.
Odometer Fraud. The contact purchased a 2014 Dodge Durango. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. It was discovered that there was a mileage discrepancy per a Carfax report. The contact stated that due to the mileage discrepancy, the buying price was significantly lower. At the time of purchase per the title, the vehicle mileage was 37,783., However, the Carfax report stated that the mileage was 200,434 on 02/2024, and on 06/28/2024.
The rear racetrack light on the lift gate, right side leaks when it rains, car wash, snow and has shorted out part of the light strip.
I was coming out of a drive thru car wash and driving towards an intersection with Rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.
On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver's seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and follow-up care for ongoing symptoms. I...
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was able to continue driving the vehicle directly to a Dodge dealership, where staff confirmed that the headrest had exploded. This is the second headrest failure on this vehicle caused by a defective plastic component; the passenger-side headrest failed previously in August 2023. The vehicle is unsafe to operate until the headrest is replaced. Due to the part being out of stock, the repair is expected to take more than two months. Prior to this incident, the only indication of a problem was a letter sent by Dodge in August 2020 stating that the warranty on this part was extended from 3 years to 10 years due to a known defect. Given the repeated failures and risk of injury, this condition represents a safety defect that should have been addressed through a recall.
1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unless vehicle is turned off and on again.
My 2014 Dodge Durango's VIN is not listed as impacted by Safety Recall P14/NHTSA 14V-154. However, my vehicle is showing symptoms that match the problem described for that recall. I am requesting an investigation to determine if more VINs than originally impacted are affected by the problem described under the recall. System message code C0021-02 brake booster general failure has been displaying on my vehicle when the outside temperature is below freezing because water has seeped into the booster and is freezing...
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which is compromising boost enough to cause the sensor to set the warning message. Given the risk of brake failure I have no choice but to arrange for the repair immediately. I will keep the replaced brake booster in case the investigation resulted in opening up the recall to more VINs. Please advise of any other measures I should take.
The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in this particular year and model, and some are covered and some are not included in the recall, to be determined by the last 8 digits of the vin #. I wish to dispute that my particular vehicle SHOULD be included in the recall. I can prove it is broken, a manufacturing defect. This is a MAJOR safety concern. I wish for an exception to the validity on the testing that was done on your end, which was...
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found to only be an issue on certain "batches". Apparently, this is a defect and should be repaired as soon as possible and I should not be charged. I can no longer drive this vehicle as long as I have a person in the passenger side. In case of an accident, because I was aware of this defective part in my Dodge Durango, I could personally be held responsible for anything that happens to my passenger and also for any repairs that happened as a result of the decision made by HHTSA, to pick and choose only particular "vin numbers"on the same make and year of the the 2014 Dodge Durrango. I ask for a reversal on this previously made decision. And to make dodge take care of the replacement of the part necessary and labor. It clearly IS a manufacturing defect, no matter what "batch" was decided as defective
Active Head Rest Inadvertent Deployment
Fuel pump and wiring issues
After the straps are tightened, the child can push the straps and they become loose. The straps do not stay tight and locked in like they're supposed to.
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the transmission was slipping while shifting to second gear, and the vehicle lost motive power and failed to respond with the RPM elevated. The message to "Shift to Park and Restart" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
While stopped at a stop sign, the passenger headrest airbag deployed.
Driver side front headrest exploded/deployed while the car was parked. The plastic latch inside the headrest is broken so resetting it is impossible. This is concerning and highly dangerous! Upon researching this, it's a known issue for Dodge models and yet isn't a recall? My car was parked when this happened.
The contact owns a 2014 Dodge Durango. The contact stated that while making a turn at a slow speed, there was an abnormal sound coming from the front driver's side headrest, and the headrest deployed unintendedly. The contact had her two children inside the vehicle during the failure. The children had not sustained any injuries. The contact was unable to push the headrest back into the housing. No warning light was illuminated. The headrest struck the back of the contact's head, and the right ear was ringing. The...
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contact drove the vehicle to the residence. The contact had not sought medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 168,122.
The contact owns a 2014 Dodge Durango. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that an intermittent warning light for EVAP failure was illuminated. The contact performed an inspection of the vehicle and noticed that the fuel pump fuse was blown and had melted into the fuse box. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed low speed through a parking area, the passenger's side seat headrest deployed inadvertently and hit the passenger in the back of the head. No warning lights were illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. After investigating the failure, the contact related the failure to Chrysler Campaign Number: X88. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Dodge Durango: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2018 | 234 | 5 | B |
| 2017 | 214 | 2 | B |
| 2016 | 161 | 3 | B |
| 2015 | 505 | 4 | D |
| 2014 | 787 | 11 | F |
| 2013 | 640 | 11 | D |
| 2012 | 640 | 10 | D |
| 2011 | 800 | 8 | F |
2014 Dodge Durango vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2014 Dodge Durango | 787 | 11 | F | |
| 2014 Jeep Grand Cherokee | 2,393 | 19 | F | Compare |
| 2014 Ford Explorer | 1,684 | 7 | F | Compare |
| 2014 Kia Sorento | 989 | 6 | F | Compare |
| 2014 Hyundai Santa FE | 494 | 3 | D | Compare |
| 2014 GMC Acadia | 468 | 6 | D | Compare |
| 2014 Ford Edge | 385 | 3 | B | Compare |
| 2014 Buick Enclave | 292 | 7 | F | Compare |
| 2014 Subaru Outback | 208 | 10 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2014 Dodge Durango
Does the 2014 Dodge Durango have any recalls?
Yes - NHTSA lists 11 recalls for the 2014 Dodge Durango: wiring (May 2018); alternator / generator / regulator (November 2017); service brakes (September 2017); alternator / generator / regulator (July 2017) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2014 Dodge Durango?
By the complaints owners filed with NHTSA, the most common problem areas are the lights (260), seats & seat belts (219), electrical system (150).
How many complaints has the 2014 Dodge Durango had?
787 complaints have been filed with NHTSA, the first on April 17, 2014 and the latest on November 6, 2026. Of these, 23 describe a crash and 9 a fire, and together they report 60 injuries and 0 deaths.
Is the 2014 Dodge Durango a reliable vehicle?
Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Dodge Durango year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Dodge Durango years have the most complaints?
1999 (2,012), 2005 (1,567), 2004 (1,115). See every Dodge Durango year compared.
What should I do if my 2014 Dodge Durango has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data