- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- The risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle safety record
2017 Dodge Durango Problems, complaints & recalls
Owners have filed 214 complaints about the 2017 Dodge Durango with NHTSA, most often about the lights (81) and the electrical system (61). Those complaints describe 9 crashes, 2 fires and 11 injuries. It is covered by 2 recalls, the latest in May 2018 for the wiring. For comparison, the 2016 has 161 and the 2018 has 234.
NHTSA data checked
BFewer problems than a typical Durango year, for its age
#57 most complained-about 2017 vehicle
- Complaints
- 214
- Recalls
- 2
- Crashes
- 9
- Fires
- 2
- Injuries
- 11
- Deaths
- 0
Most common 2017 Dodge Durango problems
Share of all 214 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Dodge Durango recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
- The risk
- If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
- The fix
- Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
214 complaints about the 2017 Dodge Durango
Newest first, as filed with NHTSA by owners. Page 1 of 9.
The rear racetrack led keeps getting water inside them and shorting out all of the lights on the tailgate. When this happens I don't have taillights, running lights, brake lights, reverse lights or even tag lights who's is all extremely dangerous when driving and the car doesn't tell me anything about it. I notice it usually when I get in the car because the lights don't flash in the back when I unlock it but when I'm not home and this happens I still have to get home to fix the issue and luckily I've been able to get them to drain and come back on for now. It's been happening periodically for years
2017 Dodge Durango, rear racetrack lights went out due to widely publicized problem of water getting in and shorting the lights out, also took out my license plate lights. I had to get it replaced so I didnt get fined for the license plate lights being out. Dodge just announced a program for 2018-2024 years, this issued started in 2014-2015. All other years need included also. It cost me $2100 to get my required license plate lights back on.
The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driver's side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The failure mileage was approximately 180,000.
Loss of windshield defrosting and dash air vents - systems and devices intended to provide or maintain the operator's ability to see the roadway severe cabin temperature hazards. Resulting in loss of ability to maintain driver's ability to see roadway during rainy/foggy/cold conditions. Dash air vents result in severe cabin temperature hazards in heat higher temperatures. No warning lights or messages or symptoms before, air flow just stops and not having air flow is sign of problem. Vehicle was taken to both dealership service center and independent service center after issue returned.
Customer Satisfaction Notification T23 (TSB 18-031-17). Under this T23 a PCM software flash and a replacement EGR valve assembly were required. My dealer only did the software flash and my car now threw out an active PO401 (EGR Flow Insufficient Detected"). Which is a direct result of the failed software update and the physical damage caused by this known issue. Dealer is refusing the repair along with the manufacturer.
Vehicle overheats while at a stop. Problem has been happening for past 8 months. Leaking antifreeze under transmission. Shop unable to diagnose problem after various attempts. Researched problem online and discovered many 2017 durango owners are having issue. Many saying it's due to manufacture problem. It's a safety issue for my family and I since I don't know what the problem is to fix it.
While driving the ABS light came on causing the abs lock to turn off increasing instability to cars performance.
Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.
The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and...
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interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is UNKNOWN if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.
I am submitting this complaint regarding a serious safety-related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011-2013 recall window for Safety Notice R0 / NHTSA 14V-115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to...
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an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety-related defect is 2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA Campaign 14V-115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting NHTSA's assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already-recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.
Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. and this week I found water in the entire light had approximately 3 inches of water in it. We...
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drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. and the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. l am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.
Race light tail lights went out. Water can get in around light . Known issue in class action lawsuit
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.
UNKNOWN
I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango GT. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the LED lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility...
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to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + Affects IPC and electrical of vehicle where dimming is not happening and flashes which could lead to IPC failure and high costs additionally. Thank you for reviewing this complaint.
I bought my car with 50,000 miles. I didn't even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn't do anything about it since the recall seemed to be repair but they couldn't clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car
While driving; the vehicles dashboard, navigation system, entire vehicles light glitches as well as speed diminishes but doesn't completely shuts off only for seconds at a time causing the vehicle to continue accelerating while also pulling back like a chocking sensation as dashboard speed goes from 0mph to a lower speed vehicle was previously traviling at.
I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could've cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.
Unknown
The contact owns a 2017 Dodge Durango. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle jerked and hesitated to respond, and the engine made an abnormal revving sound. No warning lights were illuminated. The contact stated that upon taking the vehicle to an independent mechanic for brake servicing, the contact was informed of NHTSA Campaign Number: 17V541000 (Power Train); however, the VIN was not included on the recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving, the Active Headrest Restraint deployed on the passenger side WITHOUT accident. It appears the plastic piece that holds the pin broke. Luckily there wasn't a passenger present but this could've done serious head injury. This also puts the driver at risk for the driver side could deploy randomly. There were no messages or warnings or any symptoms indicating to the failure.
Odometer Fraud. The contact purchased a 2017 Dodge Durango. The contact stated that while attempting to add the vehicle to the insurance company policy, the Carfax history report showed a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,752; however, it was later discovered on the Carfax history report that the mileage was 153,000 on December 22, 2022.
Lower portions of rear tail light are failing due to water infiltration.
Cruise control will engage and disengage. The cruise light will flicker on screen. When pressed it will not engage or come on at all
Dodge Durango: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2021 | 208 | 8 | C |
| 2020 | 56 | 2 | A |
| 2019 | 145 | 4 | B |
| 2018 | 234 | 5 | B |
| 2017 | 214 | 2 | B |
| 2016 | 161 | 3 | B |
| 2015 | 505 | 4 | D |
| 2014 | 787 | 11 | F |
| 2013 | 640 | 11 | D |
2017 Dodge Durango vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Dodge Durango | 214 | 2 | B | |
| 2017 Ford Explorer | 1,716 | 14 | F | Compare |
| 2017 Ford Edge | 1,387 | 8 | D | Compare |
| 2017 Hyundai Santa FE | 976 | 6 | F | Compare |
| 2017 Subaru Outback | 921 | 4 | F | Compare |
| 2017 Kia Sorento | 812 | 4 | F | Compare |
| 2017 GMC Acadia | 707 | 4 | F | Compare |
| 2017 Jeep Grand Cherokee | 364 | 6 | A | Compare |
| 2017 Toyota Highlander | 272 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Dodge Durango
Does the 2017 Dodge Durango have any recalls?
Yes - NHTSA lists 2 recalls for the 2017 Dodge Durango: wiring (May 2018); axle shaft (August 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Dodge Durango?
By the complaints owners filed with NHTSA, the most common problem areas are the lights (81), electrical system (61), engine & cooling (29).
How many complaints has the 2017 Dodge Durango had?
214 complaints have been filed with NHTSA, the first on December 22, 2016 and the latest on October 22, 2026. Of these, 9 describe a crash and 2 a fire, and together they report 11 injuries and 0 deaths.
Is the 2017 Dodge Durango a reliable vehicle?
Its Safety Index is 69 out of 100 (grade B: fewer problems than a typical Dodge Durango year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Dodge Durango years have the most complaints?
1999 (2,012), 2005 (1,567), 2004 (1,115). See every Dodge Durango year compared.
What should I do if my 2017 Dodge Durango has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data