Bought the car brand new, the radio and navigation system will reset/ stop working completely in the middle of a trip. Sometimes it won't even come on have to turn the car off and on again to get the navigation screen to come on. We have taken it to the dealership multiple times and all they have done is updated the software and told us nothing is wrong with the electrical system. Now it's saying we have a U-connect box error
Vehicle safety record
2025 Dodge Durango Problems, complaints & recalls
Owners have filed 8 complaints about the 2025 Dodge Durango with NHTSA, most often about the electrical system (5) and the fuel system (2). There are no recalls for it. For comparison, the 2024 has 14 and the 2026 has 16.
NHTSA data checked
AFar fewer problems than a typical Durango year, for its age
#139 most complained-about 2025 vehicle
- Complaints
- 8
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2025 Dodge Durango problems
Share of all 8 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2025 Dodge Durango
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
8 complaints about the 2025 Dodge Durango
Newest first, as filed with NHTSA by owners.
I purchased the vehicle brand new in October 2025. Before there was even 3000 miles on the car the brakes had formed a wobble. The brake wobble has worsened with the use of the vehicle. I reported the problem through the Team Dodge website around April but no one responded. I reported it again in May and received a return response. I'm bringing the vehicle in to Team Dodge for inspection this June 12. It's clear that this issue is a warped rotor. It's a very common issue with Dodge vehicles.
The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn't work during that time. The backup camera is always delayed to convert back to standard infotainment mode.
The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. Our safety and the safety of others has been put at...
Read the full complaint
risk when the system turns off without warning especially when we are driving in heavier traffic areas like when we go to SC to visit family. Terribly hazardous and anxiety inducing. Not at all reliable. The systems warning lamps and failure have been concurrent and began shortly after the vehicle was purchased in March. The vehicle was taken to the dealer but supposedly NO CODE found to authorize repairs. I have copies of all work done on my Durango as well as pictures of the warnings one multiple dates. Am unable to upload at this time.
I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images distort. Headlights appear as 4 with the second set of lights ghost like. We received 4 new Durango's this year and two of...
Read the full complaint
them have this issue. James Chrysler in Cedar Lake Replaced the windshield and the windshield issue is the same. They are looking into getting another windshield to hopefully fix it. I have spoken with other agencies and the same issue is also in other Durango's. The term ghosting I learned after google defined it as that. This is a risk as it causes excessive strain on the eyes of the operator. The other officer on the department has been through several contacts after I brought up my issue she realized that her windshield had the same issue. The image shared with this is how all lights look through the windshield. The further you are from the source the greater distance between source and ghost image.
My fuel tank was practically emptied by "gas thieves". The fuel filler compartment remains unlocked regardless of whether the vehicle is locked or unlocked. And the filler tube where the gas nozzle is inserted is capless, with just a rubber seal that expands when the nozzle is inserted. In previous models Dodge used to have a button inside the cabin right below the headlights switch to release the fuel filler door, and a safety puller string in the back of the vehicle, should the button fail to release the locked...
Read the full complaint
door. Not anymore, and this appears to be a cost saving change/decision in detriment of the consumer. This lack of safety feature is also true for RAM 1500 pick up trucks. Dodge does not offer a locking cap option for the capless fuel filler tube, nor could I find an aftermarket one. A major concern of mine is what would happen should the vehicle roll down or lay on a side? Would the fuel in the tank come gushing out, and possibly cause a fire or even an explosion? Will appreciate your further investigation and response to this issue.
I am experiencing ongoing and serious issues with the infotainment system in my Dodge Durango. The screen frequently goes blank and enters a restart loop that continues over and over while the vehicle is in use. During these episodes, critical features such as navigation and the backup camera are unavailable. This creates a significant safety hazard: I rely on navigation for driving directions, and when the screen goes blank or freezes, I can easily miss turns or be distracted trying to recover the system. The lack...
Read the full complaint
of a functioning backup camera during these times is especially dangerous, as reversing without visibility increases the risk of an accident or injury. I have attempted the recommended soft reset using the power and tune buttons, but the problem persists. I have also taken the vehicle to dealerships multiple times, and their "solutions" have been limited to replacing wiring harnesses or attempting unrelated fixes that clearly do not address the root problem. This not only wastes time and money but also shows that dealerships currently have no remedy for this defect. What concerns me most is that this is not an isolated incident. Many Durango owners across the country are reporting the same issue online, with no clear resolution being offered. This points to a widespread defect in the infotainment system that directly impacts vehicle safety. Drivers are being forced to operate without reliable access to navigation, backup camera visibility, or other safety-critical functions integrated into the screen. This issue needs to be addressed at a national level by Dodge/Stellantis before it results in accidents or injuries. Simply replacing wiring or pushing the burden onto individual owners is not enough - a real fix is necessary to protect driver and passenger safety. I wish I could upload the video but I can only attach photos.
The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28.
Dodge Durango: every year compared
All Durango years2025 Dodge Durango vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2025 Dodge Durango | 8 | 0 | A | |
| 2025 Hyundai Palisade | 258 | 3 | D | Compare |
| 2025 Hyundai Santa FE | 141 | 5 | F | Compare |
| 2025 Ford Explorer | 112 | 20 | F | Compare |
| 2025 Subaru Outback | 85 | 0 | D | Compare |
| 2025 Jeep Grand Cherokee | 81 | 4 | A | Compare |
| 2025 Kia Sorento | 78 | 3 | D | Compare |
| 2025 GMC Acadia | 69 | 0 | C | Compare |
| 2025 Nissan Pathfinder | 64 | 1 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2025 Dodge Durango
Does the 2025 Dodge Durango have any recalls?
NHTSA lists no recalls for the 2025 Dodge Durango right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2025 Dodge Durango?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (5), fuel system (2), driver assistance (2).
How many complaints has the 2025 Dodge Durango had?
8 complaints have been filed with NHTSA, the first on July 11, 2025 and the latest on September 20, 2026. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2025 Dodge Durango a reliable vehicle?
Its Safety Index is 97 out of 100 (grade A: far fewer problems than a typical Dodge Durango year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Dodge Durango years have the most complaints?
1999 (2,012), 2005 (1,567), 2004 (1,115). See every Dodge Durango year compared.
What should I do if my 2025 Dodge Durango has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data