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Vehicle safety record

2023 Dodge Durango Problems, complaints & recalls

Owners have filed 39 complaints about the 2023 Dodge Durango with NHTSA, most often about the lights (15) and the transmission & drivetrain (9). Those complaints describe 2 crashes and 2 injuries. It is covered by 2 recalls, the latest in August 2026 for the hatchback / liftgate. For comparison, the 2022 has 62 and the 2024 has 14.

NHTSA data checked

AFar fewer problems than a typical Durango year, for its age

#102 most complained-about 2023 vehicle

Complaints
39
Recalls
2
Crashes
2
Fires
0
Injuries
2
Deaths
0

Most common 2023 Dodge Durango problems

Share of all 39 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2023 Dodge Durango recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Structure: hatchback / liftgate

26V52800074,578 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, possibly resulting in damage to the spoiler during liftgate use.
The risk
A damaged rear spoiler may detach and create a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace or repair the spoiler and align the liftgate as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 10, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 61D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on August 20, 2026. Vehicles in this recall were previously recalled under 21V842 or 23V115. Vehicles repaired under the prior recalls will need the new repair completed.

Power train: column shift

23V640000125 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.

What owners say

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39 complaints about the 2023 Dodge Durango

Newest first, as filed with NHTSA by owners. Page 1 of 2.

Lights

LED daylight running lights driver side

Filed Incident Exterior lightingNHTSA 11775805
Lights

The driver-side daytime running light (DRL) on my 2023 Dodge Durango has stopped functioning. The failure occurred under normal vehicle use and was not caused by an accident, impact, or external damage. I am reporting this as a safety concern because the daytime running lights are intended to increase vehicle visibility to other motorists and pedestrians. With only one DRL functioning, the vehicle has reduced and uneven forward visibility to others during daytime driving. A premature failure on a relatively new...

Read the full complaint

vehicle also raises concern that this may be an electrical, lighting assembly, or component defect that could affect other 2023 Dodge Durango vehicles. I am requesting that NHTSA document and evaluate this issue for potential trends involving premature daytime running light failure on the 2023 Dodge Durango.

Filed Incident Exterior lightingNHTSA 11769062
Lights

The daytime running light and blinker went out way sooner than it should have and cost a fortune to replace just for it to fail again in another year. I had only owned the car for 8 months before they went out. It is unsafe and absolutely should be fixed when this is a well known issue with this year, make, and model vehicle. So many people have the exact same issue and it should be fixed. It's just going to happen again. I have 4 kids and it is unsafe to be driving with no blinker but cost almost $2000 to replace...

Read the full complaint

and I cannot do that. When so many people have the exact same issue, there should absolutely be a recall on the headlight assembly and it should be fixed. You can't replace just the running light or blinker, you have to replace the entire headlight assembly.

Filed Incident Exterior lightingNHTSA 11767256
Lights

My drivers side led headlight has only lasted 2 years. One bulb goes out and the whole assembly needs to be replaced. These led lights are supposed to last 5-10 years. I have both headlights with a single light out. Passenger side turn signal and drivers side running day time lights. The headlights mopar makes are not in par with the cost of 1,200 to replace the entire assembly for just one headlight

Filed Incident Exterior lightingNHTSA 11762445
Transmission & drivetrainElectrical system

The radio displays Uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it. It also makes the vehicle run different.

Filed Incident Power train · Electrical systemNHTSA 11761262
Lights

Water gets in the back racetrack light on the back lift gate.

Filed Incident Exterior lightingNHTSA 11759167
Transmission & drivetrainAirbagsEngine & cooling

The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.

Filed Incident Power train · Air bags · EngineNHTSA 11749259
Fuel system

The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Filed Incident Fuel system, gasolineNHTSA 11747340
Airbags

I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment

Filed Incident Air bagsNHTSA 11740977
Electrical system

I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says "UConnect box need service contact an authorized dealer". I've taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.

Filed Incident Electrical systemNHTSA 11735630
Lights

Front right turn signal went out after three years and I'm told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.

Filed Incident Exterior lightingNHTSA 11729656
Lights

This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.

Filed Incident Exterior lightingNHTSA 11721617
Lights

Drivers DRL failed within 3 yrs. This is LED and supposed to last 10-15 yrs. Extended bumper to bumper warranty won't cover. It's nearly 2k to fix. Risk is less visibility during daytime to other drivers. Is this led bulb, electrical, fuse, ballast? No one seems to know. 2 dealerships say have to replace entire headlight system for nearly 2k!!!

Filed Incident Exterior lightingNHTSA 11717794
Other & unknown

When vehicle was purchased new in 2023 I noticed the corners of the windshield was delaminating forming bubbles in both corners of the glass as well as along the top I brought the car back several times and it was never fixed ,reached out to Stellantis and was told glass is not covered under warranty even though the vehicle has only 8000 miles on it now .

Filed Incident Unknown or otherNHTSA 11717310
Electrical systemFuel system

After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 - Implausible or invalid data received from ABS / ECM / PCM B195F-12 - Power liftgate chime control circuit short to battery B15A1-00 - Active electrical fault Multiple body control, module communication, and...

Read the full complaint

liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: Delayed or hesitant engine starting Requirement to press the brake pedal firmly in order to start the vehicle Intermittent electrical system fault codes retrieved during diagnostics Symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (Westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11717139
Electrical systemLightsFuel system

Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.

Filed Incident Electrical system · Exterior lighting · Fuel / propulsion systemNHTSA 11715186
Body, doors & structure

The spoiler on my liftgate fell off when driving 40mph

Filed Incident StructureNHTSA 11715010
Lights

Left driver side LED turn signal strip malfunctions

Filed Incident Exterior lightingNHTSA 11713280
Acceleration & cruise controlDriver assistance

Front collision sensor will blink red amd ring a loud alarm when no vehicle is in front of me while driving on the hwy going 80 mph or similar and when it does it will apply the brakes and there are people behind me about to cause a crash. But when a vehicle pulled in front of me, the front collision sensor warning did not work at all. Vehicle was inspected by dealership and they found no issue but this has happened several different occasions.

Filed Incident Vehicle speed control · Forward collision avoidanceNHTSA 11709196
Transmission & drivetrain

Three times now I have a service transmission and it won't shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the transmission brain and 3 months later the third time and still nothing fixed due to no codes and nothing happened when they drove the car. Something is going on for it to service transmission light to come on and then not shift 3 times now within 6 months. Mileage is under 32,000. Regular maintained with oil changes and tires.

Filed Incident Power trainNHTSA 11706891
Lights

daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty

Filed Incident Exterior lightingNHTSA 11699102
Electrical system

Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.

Filed Incident Electrical systemNHTSA 11697373
Lights

Running light inoperable. Dealer says replacement is only repair, not covered under warranty. Found that many other people are having the same problem within 3 years.

Filed Incident Exterior lightingNHTSA 11696165
Transmission & drivetrainEngine & cooling

The contact owns a 2023 Dodge Durango. The contact stated that upon shifting into reverse, the vehicle failed to respond with the message "Service Shifter" displayed. There was no warning light illuminated. The contact shifted the gear shifter between neutral and reverse until the vehicle responded as needed. The contact stated that on a separate occasion, while driving 60 MPH, the vehicle lost motive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

Filed Incident Power train · EngineNHTSA 11682270
Transmission & drivetrainAcceleration & cruise controlEngine & cooling

SERVICE SHIFTER on dashboard. When driving or at the start

Filed Incident Power train · Vehicle speed control · EngineNHTSA 11682098

Dodge Durango: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
202616110Transmission & drivetrainA
20258000Electrical systemA
202414000Electrical systemA
202339220LightsA
202262721LightsA
20212088104LightsC
202056203LightsA
2019145452LightsB
All Durango years

2023 Dodge Durango vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2023 Dodge Durango

Does the 2023 Dodge Durango have any recalls?

Yes - NHTSA lists 2 recalls for the 2023 Dodge Durango: hatchback / liftgate (August 2026); column shift (September 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2023 Dodge Durango?

By the complaints owners filed with NHTSA, the most common problem areas are the lights (15), transmission & drivetrain (9), electrical system (9).

How many complaints has the 2023 Dodge Durango had?

39 complaints have been filed with NHTSA, the first on July 19, 2023 and the latest on November 4, 2026. Of these, 2 describe a crash and 0 a fire, and together they report 2 injuries and 0 deaths.

Is the 2023 Dodge Durango a reliable vehicle?

Its Safety Index is 86 out of 100 (grade A: far fewer problems than a typical Dodge Durango year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Dodge Durango years have the most complaints?

1999 (2,012), 2005 (1,567), 2004 (1,115). See every Dodge Durango year compared.

What should I do if my 2023 Dodge Durango has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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