- The problem
- Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
- The risk
- Electrical circuits that overheat increase the risk of a fire.
- The fix
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Engine & cooling
2024 Ram Promaster Engine problems
Owners have filed 4 complaints about the 2024 Ram Promaster's engine & cooling with NHTSA - 29% of all its complaints, most recently on November 6, 2026. They describe 0 crashes, 1 fire and 0 injuries. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 4
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2024 Ram Promaster
Engine complaints
The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 40 MPH, several warning lights illuminated. In addition, the engine overheating message was displayed.The contact stated that while attempting to turn off the vehicle, the vehicle failed to turn off. The vehicle was taken to the dealer several times, but the failure was not duplicated. The failure became recurrent. The vehicle was taken back to the dealer, but the failure was not duplicated. The contact was advised to disconnect the...
Read the full complaint
battery to turn off the vehicle. The contact was dissatisfied with the suggestion. The vehicle remained at the dealer for additional diagnostic tests. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was approximately 14,000.
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
Ram Promaster engine complaints by year
Promaster engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data