I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.
Engine & cooling
2016 Ram Promaster Engine problems
Owners have filed 26 complaints about the 2016 Ram Promaster's engine & cooling with NHTSA - 37% of all its complaints, most recently on December 1, 2025. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 26
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Engine complaints
The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found. The contact stated that while driving 25 MPH, the abnormal grinding sounds were getting increasingly louder. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that he...
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would be responsible for the cost of the repair as the vehicle was out of warranty. The vehicle was taken to the independent mechanic who diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was taken back to the dealer who informed the contact that they would not diagnose the vehicle because the independent mechanic had removed the oil pan. The contact stated that upon starting the vehicle, it would make abnormal clunking sounds. The vehicle was not repaired. The approximate failure mileage was 40,000.
The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. There was no warning light illuminated. The contact stated that the driveshaft, front passenger's and driver's side CV boots, motor mounts, and the vehicle had several front-end alignments however, the failure persisted. The contact stated that all four tires were replaced. The contact stated when the failure occurred the vehicle was taken to the independent mechanic who stated that the CV boots and...
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engine mount was cracked. The CV boots and engine mounts were replaced. The failure continued and the vehicle was then taken to the dealer. The dealer stated that all four tires were unbalanced. The tires were balanced however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stopped at a red light. When the light turned green and went to drive and the display showed I was in neutral and the van wouldn't move. The display on the shifter flashed neutral. The van was still on but wouldn't move. I had the van towed to the nearest Dodge dealership and they could find nothing wrong. The second incident was yesterday. I was approaching a red light and close to stopping when the van...
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chugged and said it was I neutral - I felt a difference in the propulsion as if it was not driving but gliding. Again the display screen showed it had unexpected and without warning shifter into neutral. The police were called both times to redirect traffic and ensure a safe tow.
Over 4 years nt fixed hazard to drive possible fire hazard safety health issues winnebago ignores my safety help request have nt deriven this vehicle for 3 years the consumer was unable to have the recall repair completed due to staff availability. *Js
We have 3 ram promasters and all 3 have an oil leak at the oil cooler, costing over $800 each to have repaired. Again, all 3 have had the same issue resulting in over $2,400 in repairs.
"Needs to be extended." The american automaker has announced that certain 2011-2013 model year vehicles will get warranty extensions because the left cylinder heads might crack. Chrysler will extend the engine warranty on the left-side cylinder head to 10 years or 150,000 miles and the remaining engine components will continue to be covered by the standard five-year, 100,000-mile powertrain warranty. According to chrysler, roughly 7,500 engines were susceptible to the cylinder head failure and was first discovered...
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in 2012. (This is an ongoing problem that clearly still has not been corrected even for 2018-2019 models.) Fca rejects this as in my question to them concerning this exact matter. Re: case # [[redacted]] thank you for allowing fca customer care an opportunity to address your concern. Our primary focus is your satisfaction. My name is alexandra and we appreciate your time and effort in bringing this matter to us. Upon thorough review and consideration, we regret to inform you that your request for reimbursement has been denied. -The basic warranty has expired on march 8, 2019. And powertrain warranty has expired ( expired odometer ) at 92,077 miles. -No related recall for this repair. As much as quality service is our concern, please be informed that there are certain guidelines and qualifications that we need to meet in order to grant your request. Thank you for your utmost understanding. We look forward to your continued business with us, and we appreciate you reaching out to us today. Sincerely, [[redacted]], fca reimbursement specialist. The repair costs thousands of dollars so I am sure they don't want to admit responsibility but they are. The customer did not build the engine but the customer is left to pick up the pieces. #Not alone melson v. Fca us llc filed: march 27, 2020 case# [[redacted]] fca us llc magnuson-moss warranty act information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
Tl* the contact owns a 2016 ram 2500 promaster. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Dealer claims they can not perform recall because they do not have parts. *Tr
Tl* the contact owns a 2016 ram promaster 3500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer and or repaired. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available
Tl* the contact owns 2016 ram promaster. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) and 20v036000(power train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Several unknown dealers were contacted and made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
At 75,000 miles my timing chain broke while I was driving down the highway. No signs beforehand it just broke
A cooling fan stall / seizure event could lead to electrical overloading of the fan motor potentially resulting in the thermal degradation of the brush housing, which may lead to a vehicle fire. On this recall I was told by the dealer that they have not found a solution. I called the fca number and it just hangs up before I can talk to someone
There has been a safety recall issued to address an overheating issue in fan motors. It affects protesters with 3.0 L diesel or 3.6 L gasoline engines, which ours is.There is a heightened risk of engine fire, therefore they have advised we should not drive the van. There is currently no fix, and we are have been told by our chrysler dealer they may have the fix engineered in the first quarter of 2020. This is unacceptable as we can't drive our vehicle.
Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, abs, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.
Radiator fan began to smoke while engine idle. Radiator fan became inoperative, and engine overheating soon followed. Radiator and fan were damaged, and had to be replaced.
Code p0481 cooling fan failure. Overheats during idol only. Less than 30,000 mi.
Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.
Service engine light comes on indicating fault on one fan 3 control circuit, (error code p0482) blown fuse replaced but still same problem , dealer recommends part to be replaced is cooling fan module - part # 68189000ad which is on back order from the dealership for over 1300 parts. ...Something is clearly wrong with this part and no reports on them were reported to the customers.
I had problem with the radiator fan , just get locked up and car begin to warming up , I call all dealers to buy new part , and all they gave me same answer , they have huge amount of back orders , will take 10 days to arrive , for me personally sounds weird how many cars have the same type of problem ate same time . I think needs investigation from you guys , thanks
Tl* the contact owns a 2016 ram promaster 3500. While operating the vehicle, the headlights suddenly shut off. The contact stated that the headlight bulbs were replaced 34 separate times in 17 months due to continued failures. The vehicle was taken to an unknown dealer, but the cause of the failure was unable to be determined. Also, while operating the vehicle, the check engine indicator illuminated. The vehicle was taken to an unknown dealer on several occasions, but the failure could not be duplicated. Also while...
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depressing the brake pedal, the pedal would gradually extend to the floorboard and the shifter would not change until the brake pedal was released. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 400.
Tl* the contact owns a 2016 ram promaster city van. While driving approximately 40 mph, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.
Ram Promaster engine complaints by year
Promaster engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data