- The problem
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- The risk
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- The fix
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vehicle safety record
2019 Ram Promaster Problems, complaints & recalls
No owner complaints about the 2019 Ram Promaster have been filed with NHTSA. It is covered by 9 recalls, the latest in December 2025 for the safety defect.
NHTSA data checked
AFar fewer problems than a typical Promaster year, for its age
- Complaints
- 0
- Recalls
- 9
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2019 Ram Promaster recalls 9
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
- The risk
- Electrical circuits that overheat increase the risk of a fire.
- The fix
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- The risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
- The risk
- A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
- The fix
- Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
- The problem
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- The risk
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- The fix
- Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
- The problem
- National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
- The risk
- An unsecured occupant has an increased risk of injury in the event of a crash.
- The fix
- National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
- The problem
- TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
- The risk
- An unsecured occupant has an increased risk of injury in the event of a crash.
- The fix
- TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- The risk
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
- The problem
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- The risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- The fix
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
What owners say
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No complaints about the 2019 Ram Promaster yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ram Promaster: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2023 | 99 | 6 | F |
| 2022 | 69 | 9 | D |
| 2021 | 111 | 8 | D |
| 2020 | 43 | 5 | C |
| 2019 | 0 | 9 | A |
| 2018 | 38 | 10 | B |
| 2017 | 0 | 10 | A |
| 2016 | 71 | 15 | C |
| 2015 | 61 | 13 | C |
2019 Ram Promaster vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2019 Ram Promaster | 0 | 9 | A | |
| 2019 Ram 1500 Classic | 1,503 | 0 | D | Compare |
| 2019 Ram 1500 | 1,503 | 30 | F | Compare |
| 2019 Ram 2500 | 194 | 12 | C | Compare |
| 2019 Ram 3500 | 138 | 14 | D | Compare |
| 2019 Ram 5500 | 12 | 10 | D | Compare |
| 2019 Ram 4500 | 6 | 10 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2019 Ram Promaster
Does the 2019 Ram Promaster have any recalls?
Yes - NHTSA lists 9 recalls for the 2019 Ram Promaster: safety defect (December 2025); radiator assembly (October 2025); camera (August 2025); park pawl (April 2023) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2019 Ram Promaster had?
None have been filed with NHTSA so far.
Is the 2019 Ram Promaster a reliable vehicle?
Its Safety Index is 86 out of 100 (grade A: far fewer problems than a typical Ram Promaster year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram Promaster years have the most complaints?
2021 (111), 2023 (99), 2014 (71). See every Ram Promaster year compared.
What should I do if my 2019 Ram Promaster has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data