- The problem
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- The risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- The fix
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Vehicle safety record
2024 Ram 5500 Problems, complaints & recalls
No owner complaints about the 2024 Ram 5500 have been filed with NHTSA. It is covered by 2 recalls, the latest in March 2024 for the driver clockspring / spiral cassette.
NHTSA data checked
AFar fewer problems than a typical 5500 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2024 Ram 5500 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
- The fix
- Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
What owners say
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No complaints about the 2024 Ram 5500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ram 5500: every year compared
All 5500 years2024 Ram 5500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2024 Ram 5500 | 0 | 2 | A | |
| 2024 Ram Ram 1500 Quad Cab | 79 | 0 | A | Compare |
| 2024 Ram Ram 1500 Crew Cab | 79 | 0 | A | Compare |
| 2024 Ram Ram 1500 Crew Cab TRX | 79 | 0 | - | Compare |
| 2024 Ram Ram 2500 Regular Cab | 60 | 0 | C | Compare |
| 2024 Ram Ram 2500 Crew Cab | 60 | 0 | C | Compare |
| 2024 Ram Ram 2500 Mega Cab | 60 | 0 | C | Compare |
| 2024 Ram 3500 | 46 | 2 | C | Compare |
| 2024 Ram Promaster | 14 | 6 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2024 Ram 5500
Does the 2024 Ram 5500 have any recalls?
Yes - NHTSA lists 2 recalls for the 2024 Ram 5500: driver clockspring / spiral cassette (March 2024); steering control module (November 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2024 Ram 5500 had?
None have been filed with NHTSA so far.
Is the 2024 Ram 5500 a reliable vehicle?
Its Safety Index is 75 out of 100 (grade A: far fewer problems than a typical Ram 5500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram 5500 years have the most complaints?
2018 (40), 2022 (27), 2017 (21). See every Ram 5500 year compared.
What should I do if my 2024 Ram 5500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data