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Vehicle safety record

2016 Ram 4500 Problems, complaints & recalls

Owners have filed 1 complaint about the 2016 Ram 4500 with NHTSA, most often about the body, doors & structure (1). It is covered by 7 recalls, the latest in May 2021 for the lugs / nuts / bolts / studs. For comparison, the 2015 has 7 and the 2017 has 5.

NHTSA data checked

BFewer problems than a typical 4500 year, for its age

#408 most complained-about 2016 vehicle

Complaints
1
Recalls
7
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2016 Ram 4500 problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2016 Ram 4500 recalls 7

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Wheels: lugs / nuts / bolts / studs

21V398000447,985 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
The risk
Wheel separation can cause a vehicle crash.
The fix
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Electrical system: wiring

18V3320004,815,661 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Equipment

17V82400061,791 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Power train: column shift

17V8210001,482,874 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
The risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The fix
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Engine and engine cooling: diesel

17V562000443,874 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
The risk
The leaking water pump can increase the risk of an engine compartment fire.
The fix
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Power train: transfer case (4-wheel drive)

16V495000889 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
The risk
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
The fix
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

Engine

15V59200041 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
The risk
An engine that stalls without warning increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.

What owners say

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1 complaints about the 2016 Ram 4500

Newest first, as filed with NHTSA by owners.

Body, doors & structure

Tl* the contact owns a 2016 ram 4500. While getting the vehicle inspected, the contact was informed that the wheel wells over both rear tires had fractured. The contact was informed that the failure could possibly cause injury or death if the wheel wells were to fracture completely while driving at high speeds. The contact placed safety straps over both wheel wells to keep them temporarily secured. The manufacturer that installed the wheel wells was notified of the failure. The failure mileage was 65,000.

Filed Incident StructureNHTSA 10925920

Ram 4500: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
202041000Fuel systemD
201961000Fuel systemD
20189700BrakesC
20175720BrakesC
20161700Body, doors & structureB
20157812BrakesC
20148901Engine & coolingC
20133900Engine & coolingC
20120900-C
All 4500 years

2016 Ram 4500 vs rivals

VehicleComplaintsRecallsCrashesGrade
2016 Ram 4500170B
2016 Ram 15001,5671792FCompare
2016 Ram 25002611416CCompare
2016 Ram 35001341612CCompare
2016 Ram Promaster71151CCompare
2016 Ram Promaster City5840FCompare
2016 Ram 55001772CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2016 Ram 4500

Does the 2016 Ram 4500 have any recalls?

Yes - NHTSA lists 7 recalls for the 2016 Ram 4500: lugs / nuts / bolts / studs (May 2021); wiring (May 2018); equipment (December 2017); column shift (December 2017) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2016 Ram 4500?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (1).

How many complaints has the 2016 Ram 4500 had?

1 complaints have been filed with NHTSA, the first on November 14, 2016 and the latest on November 14, 2016. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2016 Ram 4500 a reliable vehicle?

Its Safety Index is 61 out of 100 (grade B: fewer problems than a typical Ram 4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Ram 4500 years have the most complaints?
What should I do if my 2016 Ram 4500 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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