- The problem
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- The risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- The fix
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Vehicle safety record
2024 Ram 4500 Problems, complaints & recalls
Owners have filed 1 complaint about the 2024 Ram 4500 with NHTSA, most often about the steering (1) and the transmission & drivetrain (1). Those complaints describe 1 crash and 1 injury. It is covered by 2 recalls, the latest in March 2024 for the driver clockspring / spiral cassette. For comparison, the 2023 has 0 and the 2025 has 0.
NHTSA data checked
CAbout as many problems as a typical 4500 year, for its age
#274 most complained-about 2024 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 1
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Most common 2024 Ram 4500 problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2024 Ram 4500 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
- The fix
- Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
What owners say
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1 complaints about the 2024 Ram 4500
Newest first, as filed with NHTSA by owners.
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to...
Read the full complaint
make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Ram 4500: every year compared
All 4500 years2024 Ram 4500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2024 Ram 4500 | 1 | 2 | C | |
| 2024 Ram Ram 1500 Quad Cab | 79 | 0 | A | Compare |
| 2024 Ram Ram 1500 Crew Cab | 79 | 0 | A | Compare |
| 2024 Ram Ram 1500 Crew Cab TRX | 79 | 0 | - | Compare |
| 2024 Ram Ram 2500 Regular Cab | 60 | 0 | C | Compare |
| 2024 Ram Ram 2500 Crew Cab | 60 | 0 | C | Compare |
| 2024 Ram Ram 2500 Mega Cab | 60 | 0 | C | Compare |
| 2024 Ram 3500 | 46 | 2 | C | Compare |
| 2024 Ram Promaster | 14 | 6 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2024 Ram 4500
Does the 2024 Ram 4500 have any recalls?
Yes - NHTSA lists 2 recalls for the 2024 Ram 4500: driver clockspring / spiral cassette (March 2024); steering control module (November 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2024 Ram 4500?
By the complaints owners filed with NHTSA, the most common problem areas are the steering (1), transmission & drivetrain (1).
How many complaints has the 2024 Ram 4500 had?
1 complaints have been filed with NHTSA, the first on August 27, 2024 and the latest on August 27, 2024. Of these, 1 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.
Is the 2024 Ram 4500 a reliable vehicle?
Its Safety Index is 43 out of 100 (grade C: about as many problems as a typical Ram 4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram 4500 years have the most complaints?
2018 (9), 2014 (8), 2015 (7). See every Ram 4500 year compared.
What should I do if my 2024 Ram 4500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data