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Safety recall · 24V652000

Electrical system: instrument cluster / panel Jeep recall

Chrysler reported this recall to NHTSA on September 5, 2024. It covers about 32,863 vehicles across 12 model years listed below. The repair is free.

Campaign
24V652000
Reported
Sep 5, 2024
Vehicles
32,863
Area
Electrical system

The problem

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

The risk

An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

The fix

Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V652000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V652000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Chrysler's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V652000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V652000 announced?

Chrysler reported it to NHTSA on September 5, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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