- The problem
- Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- The risk
- An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- The fix
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Vehicle safety record
2020 Jeep Gladiator Problems, complaints & recalls
Owners have filed 485 complaints about the 2020 Jeep Gladiator with NHTSA, most often about the electrical system (183) and the steering (182). Those complaints describe 11 crashes, 7 fires and 6 injuries. It is covered by 7 recalls, the latest in September 2024 for the instrument cluster / panel. For comparison, the 2021 has 295.
NHTSA data checked
FFar more problems than a typical Gladiator year, for its age
#11 most complained-about 2020 vehicle
- Complaints
- 485
- Recalls
- 7
- Crashes
- 11
- Fires
- 7
- Injuries
- 6
- Deaths
- 0
Most common 2020 Jeep Gladiator problems
Share of all 485 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Jeep Gladiator recalls 7
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
- The risk
- Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- The fix
- Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
- The problem
- Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
- The risk
- Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- The fix
- FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
- The risk
- In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
- The fix
- Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Over-the-air fix
- The problem
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- The risk
- The lingering rearview image can distract the driver, increasing the risk of a crash.
- The fix
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
- The risk
- The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
- The problem
- Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
- The risk
- A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
- The fix
- FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
What owners say
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485 complaints about the 2020 Jeep Gladiator
Newest first, as filed with NHTSA by owners. Page 1 of 20.
The main steering gear housing is bad and flexing during steering. Due to this it is causing a death wobble when hitting a bump it 55+mph. Problem has been visible by an automotive shop with videos.
My 2020 Jeep Gladiator has been experiencing transmission slipping, jerking at 20-30 mph, and rough shifting into Reverse, with diagnostic code P0733. An authorized Jeep dealership inspected the vehicle and confirmed that the transmission problem matches Jeep's Technical Service Bulletin regarding D-clutch failure. Despite confirming the defect and the need for repair, the dealership returned my vehicle without fixing it. I am concerned about the potential safety risks and request that NHTSA investigate this known issue and consider whether a safety recall is warranted.
Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators and Wranglers. This screen started out working upon purchase, but would often have a digital background that would show up. The dealership it was purchased from informed us there was nothing wrong with the screen. It just stopped working and there is nothing on the display.
Clutch overheated and cause an immense amount of smoke during drive with no warning indication from hud. Dealer stated that clutch has gotten well passed 390c Heat from clutch has also caused front driver caliper to lock up and damage rotors.
the driver instrument cluster has failed. completely blank no fuel gauge no odometer. was told this vin is not covered under the recall even though this is the issue behind the recall.
My 3.5 instrument intermittently goes out for days and will come back on and back off again. I took it to the nearest dealer but this did not sjow up on his scan but it out again. As you will see in the photo the vehicle is running but no display. Milage is a little over 69,000. Dealer informed me that many of these were recalled but not my particular vehicle. He said it would cost me $1600 to get it repaired. It appears to me the recall may need to be expanded. I also contacted the jeep website but was told my vehicle was not covered under the recall.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the failure persisted, and the vehicle was diagnosed and determined to need a new instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part
I was rear ended while stopped and the seat belts didnt lock causing injury to my face from hitting the steering wheel.
The digital dash that displays the speed, shows fuel level and if 4x4 is active went blank, when I went to turn my vehicle on
The start-stop system reports unavailable, then within a few miles of driving, the check engine light will come on, followed by problems with the transmission shifting gears, sometime causing the vehicle to stay in first or second gear while accelerating and creating a dangerous driving situation. Power cycling the vehicle sometimes helps. Diagnostic trouble codes show low voltage in one or more O2 sensors, "too lean" warnings and cylinders randomly misfiring. Engine runs very rough at idle with the strong smell of...
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gas in the exhaust. Dash information shows battery voltage around 12.3 at start up increasing to low 13 while idling. This occured around 40,000 miles and dealer replaced the aux battery and reset system. It occurred again around 60,000 miles (20 months later) and owner replaced both auxiliary battery (testing showed bad) and main battery. System functioned normally after resetting codes. It occurred again about 8 months later at 72,000 miles. The F42 fuse was pulled, cleared codes and reset computer by removing battery power for 1 hour. System returned to normal.
Truck wobblies when driving at highway speeds. The steering takes two to three inches to turn the sterring wheel before the truck starts to turn. Not responsive as it was.
On May 27, 2026 at approximately 11:00 PM, my 2020 Jeep Gladiator Overland (VIN: [[redacted]] ) suffered catastrophic engine failure during normal operation at 78,190 miles. The alternator seized, causing the harmonic balancer (crankshaft damper) to fracture. The broken balancer fell into the engine block, causing extensive internal damage requiring complete engine replacement at significant cost. This failure sequence points to a design and/or manufacturing defect in the OEM alternator and/or its mounting system...
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on the 3.6L Pentastar V6. A properly designed alternator should not seize with enough force to fracture the harmonic balancer and deposit debris into the engine block under normal operating conditions. The vehicle was not involved in any accident or operator abuse. It was being driven normally with no prior warning - no dashboard lights, no unusual sounds, no prior related mechanical issues. I request NHTSA investigate whether this failure pattern is systemic across 2020 Jeep Gladiator vehicles and other 3.6L Pentastar V6 platforms, including the Jeep Wrangler, Ram 1500, and Dodge Durango. Sudden complete engine failure at highway speeds is an immediate crash hazard to the driver and surrounding motorists. I respectfully request a formal defect investigation and, if warranted, a safety recall with full remediation and reimbursement of repair costs to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Friday, May 22, 2026, at approximately 59,442 miles, the vehicle's instrument panel cluster (IPC) failed suddenly and without warning. The vehicle was driven to a store in [[redacted]] , with the display functioning normally, but upon restarting the vehicle less than an hour later, the central information screen went completely blank. The screen remains permanently blank and fails to display any driver information. At night, turning the vehicle on causes the screen to emit a faint dark gray backlight, but no...
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text, gauges, or data populate. This failure creates an immediate safety hazard. With a permanently blank cluster, I am forced to drive without access to a speedometer, fuel gauge, odometer, or critical vehicle warning and safety lights, severely impacting my ability to maintain safe speeds and monitor vehicle health on public roads. The vehicle was inspected on May 27, 2026, by an authorized Jeep dealership (Lopp Motors in Dodge City, KS). The technician confirmed the failure and noted: "INFO SCREEN BETWEEN TACH AND SPEEDO IS BLANK. NO CODES IN SYSTEM PERTAINING TO CONCERN. TECH TRIED TO RESET CLUSTER AND PERFORMED PROXI ALIGNMENT - WOULD NOT ALIGN. ATTEMPT A VEHICLE CONFIG RESTORE - STILL NO CLUSTER OPERATION. INSTRUMENT CLUSTER REQUIRES REPLACEMENT." This identical component failure is the subject of NHTSA Campaign 24V-652 (Jeep Recall 30B); however, my 2020 model year VIN is currently excluded due to manufacturer time-in-service parameters. The vehicle and the failed component are available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the infotainment center display blinked on and off. The vehicle was taken to an independent mechanic where it was diagnosed with a failed instrument cluster panel. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. In addition, the contact was informed of a recall NHTSA Campaign Number: 24V652000 (Electrical System) however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
At 90k miles head gasket failed letting coolant in engine cylinders which was diagnosed and repaired by a Jeep dealer. At 130k miles engine light back on with dealer suggesting it is rocker arm/lifter failure with cylinders misfiring. At initial purchase of vehicle touchscreen would black out and restart. Dealer replaced with another touchscreen but issue still exists after warranty term.
Instrument cluster completely quit working. We cannot see speed, if we have gas, tire pressure, mileage, oil temp, nothing. The whole thing is blacked out. No warning, dealer confirmed problem. This is a massive safety problem as we have no access to any information.
Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel failed to display the speedometer, warning lights, engine oil gauge, and the fuel gauge as needed. The failure had caused the vehicle to run out of fuel several times. The vehicle was taken to an independent mechanic after being involved in a crash while the vehicle was parked, and the mechanic related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was...
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not included in the recall. The contact was advised to take the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was unknown.
This complaint is a follow-up to NHTSA complaint number 11729095. Since submitting the original complaint, the issue has continued and is now occurring while the vehicle is in motion. The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue began approximately three weeks ago after completing a normal drive and has persisted since that time, occurring randomly and without warning. Both the main battery and auxiliary battery have been replaced; however,...
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the condition remains unresolved. Current symptoms include: •Multiple warning messages and warning lights activating simultaneously while driving (including "Service Antilock Brake System" and "Service Shifter") •Loss of communication between multiple control modules •Fault codes that temporarily clear but return •Instrument cluster instability and erratic system behavior Power steering assist becomes intermittent during these events, making steering significantly more difficult, particularly when navigating curves or operating in heavy traffic. This creates a serious safety hazard due to reduced vehicle control. Diagnostic trouble codes associated with this condition include multiple communication-related faults (U-codes), indicating loss of communication between critical control modules. The condition may temporarily improve when the auxiliary battery system is bypassed and the battery sensor is disconnected, but the failures consistently return. The issue is ongoing, intermittent, and reproducible. No accidents have occurred to date; however, the condition presents a clear and increasing safety risk. Photographic evidence of warning indicators and system faults occurring during vehicle operation is available. Root cause remains UNKNOWN but is suspected to involve the auxiliary battery system, battery management system, wiring, or vehicle communication network.
The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue first occurred approximately three weeks ago immediately after completing a normal drive. Since that time, the problem has occurred randomly and repeatedly. Following the initial event, multiple warning messages appeared, including "Service Shifter," along with numerous fault codes indicating loss of communication between control modules. Both the main battery and auxiliary battery have been...
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replaced; however, the issue persists with no improvement. Current symptoms include: •Intermittent loss of communication between modules •Repeated warning messages, including "Service Shifter" •Fault codes that temporarily clear but return after driving •Unpredictable and inconsistent vehicle system behavior The condition sometimes temporarily improves but the faults and warnings consistently return. This creates a safety risk due to unreliable vehicle operation, including potential loss of shifting capability, starting issues, or failure of electronically controlled systems while driving. The failure is ongoing and intermittent but reproducible. The vehicle has not been involved in any accidents related to this issue. Root cause is UNKNOWN but suspected to involve the auxiliary battery system, battery management system, wiring, or related electrical components.
While I was driving the vehicle, the instrument cluster screen went completely blank and it won't display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could've caused an accident.
Instrument Panel Cluster (IPC) Failure. The central Instrument cluster display went blank without warning unable to see fuel gauge, Temps and other gauges and warning lights are normally illuminated while the vehicle is in operation.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went dark and displayed a black screen. The failure obstructed the driver's visibility of the speedometer, fuel gauge, and other components, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The vehicle was not repaired due to the cost. The contact stated that the failure worsened, and the instrument panel was inoperable. The manufacturer was not made aware of the failure. The failure mileage was 47,119.
The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes blank and doesn't display any information such as speed, RPM, warnings etc.
Jeep Gladiator: every year compared
All Gladiator years2020 Jeep Gladiator vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Jeep Gladiator | 485 | 7 | F | |
| 2020 Jeep Wrangler | 619 | 12 | F | Compare |
| 2020 Jeep Wrangler Unlimited | 619 | 0 | C | Compare |
| 2020 Chevrolet Colorado | 88 | 0 | D | Compare |
| 2020 Land Rover Defender | 60 | 8 | F | Compare |
| 2020 Toyota 4RUNNER | 33 | 1 | B | Compare |
| 2020 GMC Canyon | 15 | 0 | A | Compare |
| 2020 Ford Ranger | 0 | 7 | C | Compare |
| 2020 Nissan Frontier | 0 | 2 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Jeep Gladiator
Does the 2020 Jeep Gladiator have any recalls?
Yes - NHTSA lists 7 recalls for the 2020 Jeep Gladiator: instrument cluster / panel (September 2024); clutch assembly (February 2023); clutch assembly (January 2021); seat belts (September 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Jeep Gladiator?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (183), steering (182), transmission & drivetrain (55).
How many complaints has the 2020 Jeep Gladiator had?
485 complaints have been filed with NHTSA, the first on June 25, 2019 and the latest on November 3, 2026. Of these, 11 describe a crash and 7 a fire, and together they report 6 injuries and 0 deaths.
Is the 2020 Jeep Gladiator a reliable vehicle?
Its Safety Index is 9 out of 100 (grade F: far more problems than a typical Jeep Gladiator year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Jeep Gladiator years have the most complaints?
2020 (485), 2021 (295), 2022 (121). See every Jeep Gladiator year compared.
What should I do if my 2020 Jeep Gladiator has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data