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2013-2016 · 4 model years

Smart Cabrio Problems by year

Owners have filed 65 complaints about the Smart Cabrio across 4 model years, and it has 0 recalls. The 2016 has the most complaints once its age is allowed for (21), while 2015 has far fewer than a typical year. The most reported problem area is the engine & cooling, followed by the seats & seat belts.

Most complaints for its age201621 complaints · 0 recallsSee the 2016
Complaints
65
Recalls
0
Crashes
7
Fires
7
Injuries
9
Deaths
0

Cabrio complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
201621052Engine & coolingD
20156011Engine & coolingA
201414011Engine & coolingC
201324003Engine & coolingC

Most common Cabrio problems

Latest Cabrio complaints

2015 Smart CabrioElectrical systemEngine & coolingFire

Sunday 3/23 I was driving west on 225 heading towards work, all of a sudden the check engine light comes on and all kinds of other lights on the dash came on. I got pulled over and looked in the rear view mirror I seen flames. Quickly grabbed my stuff and got out of the car. The investigation at the time stated most of the heat was coming from the engine

Filed Incident Electrical system · EngineNHTSA 11650674
2016 Smart CabrioElectrical systemEngine & coolingFuel system4 injuries

Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a car suddenly stops on front of me. I have had this issue happen to me several times. I have tried contacting Mercedes-Benz and the dealership where I bought tge car but they do nothing. I need help getting this issue repaired.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11598820
2016 Smart CabrioEngine & cooling

The contact owns a 2016 Smart ForTwo. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with a loud whirring noise. The contact took the vehicle to an independent mechanic who diagnosed that the air intake changeover valves had failed. The independent mechanic advised the contact that the parts needed to fix the vehicle were difficult to locate. The vehicle was repaired. The contact stated that about a month later, the check engine warning light illuminated...

Read the full complaint

again. The contact took the vehicle to the same independent mechanic who diagnosed the vehicle with a secondary air injection pump failure. The independent mechanic advised the contact that the parts were difficult to find. The contact found the parts, and the vehicle was repaired. The check engine warning light illuminated again. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was 58,299.

Filed Incident EngineNHTSA 11585774
2014 Smart CabrioSeats & seat belts

The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.

Filed Incident Seat beltsNHTSA 11540919
2015 Smart CabrioSeats & seat belts

The contact owns a 2015 Smart ForTwo. The contact stated while buckling the seat belt, he became aware that a metal cable through the eyelet bolted to the frame by the door jamb on the driver's side had started to fray. The contact stated that the vehicle was not driven frequently and felt that there could not be a wear and tear issue. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.

Filed Incident Seat beltsNHTSA 11532331
2016 Smart CabrioEngine & coolingDriver assistance1 injury

The car just shuts off while I am driving. I can tell now when it is about to shut off. I have had this problem since I purchased the car in 2016. I have taken the car to the dealership and called Mercedes Benz several times and they will not do anything. I will die because the car is getting worse and shuts off more frequently now. Can you get Mercedes Benz to help me? They told me that they don't care if I die due to a bad product they sold me. Please help. Please, I am begging you I do not want to hurt someone else due to this bad car.

Filed Incident Engine · Forward collision avoidanceNHTSA 11517032

Questions about the Smart Cabrio

Which Smart Cabrio years have the most problems?

By the number of complaints owners filed with NHTSA: 2013 (24), 2016 (21), 2014 (14). Allowing for how long each has been on the road, the 2016 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Smart Cabrio years have the fewest complaints?

Among model years that have been on the road for at least three years, 2015 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Cabrio years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Smart Cabrio problems?

Across every model year, owners report problems with the engine & cooling (20), seats & seat belts (11), electrical system (10) most often.

How many recalls does the Smart Cabrio have?

NHTSA lists no recalls for any Smart Cabrio model year on file.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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