Manufacturer safety record
NHTSA holds 591 owner complaints and 4 recalls for Smart vehicles from 2005 to 2019. The most complained-about model is the Fortwo (282 complaints).
| Model | Years | Complaints | Recalls |
|---|---|---|---|
| Fortwo | 2005-2019 | 282 | 4 |
| Coupe | 2013-2016 | 73 | 0 |
| ED | 2013-2016 | 71 | 0 |
| Cabrio | 2013-2016 | 65 | 0 |
| Cabrio ED | 2013-2015 | 44 | 0 |
| Fortwo Cabriolet | 2012-2017 | 8 | 1 |
| Fortwo Coupe | 2008 | 20 | 0 |
| Fortwo Cabrio | 2009 | 11 | 0 |
| Fortwo ED | 2012 | 8 | 0 |
| Fortwo ED Cabriolet | 2012 | 8 | 0 |
| Electric Fortwo | 2018 | 1 | 0 |
All time
| # | Vehicle | Complaints | Recalls | Grade |
|---|---|---|---|---|
| 1 | 2008 Smart Fortwo | 140 | 2 | F |
| 2 | 2009 Smart Fortwo | 100 | 1 | F |
| 3 | 2013 Smart Coupe | 24 | 0 | C |
| 4 | 2013 Smart Cabrio | 24 | 0 | C |
| 5 | 2013 Smart Cabrio ED | 24 | 0 | D |
| 6 | 2013 Smart ED | 24 | 0 | C |
| 7 | 2016 Smart ED | 21 | 0 | D |
| 8 | 2016 Smart Cabrio | 21 | 0 | D |
| 9 | 2016 Smart Coupe | 21 | 0 | D |
| 10 | 2008 Smart Fortwo Coupe | 20 | 0 | - |
| 11 | 2014 Smart ED | 17 | 0 | C |
| 12 | 2014 Smart Coupe | 17 | 0 | C |
| 13 | 2011 Smart Fortwo | 16 | 0 | D |
| 14 | 2014 Smart Cabrio | 14 | 0 | C |
| 15 | 2014 Smart Cabrio ED | 14 | 0 | C |
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached...
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system...
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Smart usa is recalling 43 my 2008 fortwo 451 vehicles. A single batch of paint sent to the company did not meet specifications. A re-work was done in the plant using different formulations of painting materials. After the re-work was completed, it was...
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data
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