Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.
2013-2016 · 4 model years
Smart ED Problems by year
Owners have filed 71 complaints about the Smart ED across 4 model years, and it has 0 recalls. The 2016 has the most complaints once its age is allowed for (21). The most reported problem area is the engine & cooling, followed by the electrical system.
- Complaints
- 71
- Recalls
- 0
- Crashes
- 7
- Fires
- 8
- Injuries
- 8
- Deaths
- 0
ED complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common ED problems
Latest ED complaints
Sunday 3/23 I was driving west on 225 heading towards work, all of a sudden the check engine light comes on and all kinds of other lights on the dash came on. I got pulled over and looked in the rear view mirror I seen flames. Quickly grabbed my stuff and got out of the car. The investigation at the time stated most of the heat was coming from the engine
My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to drain. I don't know when the HV System light came on, but it started causing the vehicle to glitch about March 05, 2025. I have someone look at it in 2023... But it is still having HV System Maintenance problems.
My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled. When my HV battery went under 10%, the system battery shutdown and the HV battery went into reserve mode. I searched the internet and all over the U.S. SMART ForTwo 2014 is having this problem. It's all over the forums...
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on SMART USA website. I did a search and Mercedes has a recall for SMART 2014 - 2015 coupes and convertible with HV System errors. But when I search the NHTSA website, my vehicle did not come up. I've been told in my local city forum that on Mercedes Dealer can fix this problem. So, many SMART 2014 is having this issue. How do I get service help if my VIN isn't popping up for HV System Error? I highly believe my HV System error is related to the following below. Please, look into the HV System Maintenance error that SMART ForTwo ED 2014 is having nationwide. You can find the error reported on YouTube, Facebook, SMART USA, and so many places. The Following is the Recall Quote on Google: "Mercedes-Benz USA (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles due to a potential high-voltage battery failure that could cause the vehicle to stall and increase the risk of a crash or fire. " "Recall Details: NHTSA Campaign Number: 20V107000 Manufacturer: Mercedes-Benz USA, LLC Component: ELECTRICAL SYSTEM "
Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a car suddenly stops on front of me. I have had this issue happen to me several times. I have tried contacting Mercedes-Benz and the dealership where I bought tge car but they do nothing. I need help getting this issue repaired.
The contact owns a 2016 Smart ForTwo. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with a loud whirring noise. The contact took the vehicle to an independent mechanic who diagnosed that the air intake changeover valves had failed. The independent mechanic advised the contact that the parts needed to fix the vehicle were difficult to locate. The vehicle was repaired. The contact stated that about a month later, the check engine warning light illuminated...
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again. The contact took the vehicle to the same independent mechanic who diagnosed the vehicle with a secondary air injection pump failure. The independent mechanic advised the contact that the parts were difficult to find. The contact found the parts, and the vehicle was repaired. The check engine warning light illuminated again. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was 58,299.
Questions about the Smart ED
Which Smart ED years have the most problems?
Which Smart ED years have the fewest complaints?
Among model years that have been on the road for at least three years, 2015 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other ED years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Smart ED problems?
Across every model year, owners report problems with the engine & cooling (20), electrical system (12), seats & seat belts (12) most often.
How many recalls does the Smart ED have?
NHTSA lists no recalls for any Smart ED model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data