The gear cannot go reverse. It stuck at neutral. I can drive forward, neutral but not go reverse.
Transmission & drivetrain
Smart ED Transmission problems by year
8 complaints filed with NHTSA about the Smart ED's transmission & drivetrain. Harsh or delayed shifting, slipping, CVT shudder, rollaway, axles, driveshafts and transfer cases.
Transmission complaints by model year
Latest ED transmission complaints
Driver seatbelt will not stay in tension ring. At times stuck in park & when unstuck will not engage any gear and stopping at red light while in drive soon after starting car it will not move when accelerator is engaged. In all cases engine must be turned off then turn to power on only for 10 to twenty minutes during which eventually clicking/clunking sounds are heard. After hearing these sounds start and shift. Repeat sometimes twice before transmission unlocks. You must leave one hour early to work or...
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appointments anticipating transmission lockup and reset process. Using the yellow lever under shift console will unlock shifter but will not aide with gears engaging. Using google search I found other owners experience the exact same problem.
This car is an ev. Water in the brake light switch, will not let the car recharge. Water and mud in the 12v power cable on the drivers side of the battery pack has caused a 12v power cable fitting to crack. Both of these problems are on the bottom side of the car. These problems will not let the car recharge! This is not a flood car! It has 76,087 mile on it!!!!! My dealer is a joke! I have not been able to drive my for 8 months. Also the key fob is broken. This also will not let me drive my car. I am still...
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paying for this piece of junk! ([redacted]) owner. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6)
Loud clanking noise while driving. Was diagnosed as faulty condenser fan and lose bolts/screws which hold it in place. Mercedes-benz dealership where it was purchased said will cost $1,700-$1,800 to fix! Internet research revealed to me this is a common defect/problem. I paid almost $7,000 for my smart for two pure coupe. I should not have to be paying an additional nearly $2,000 because bolts jiggled lose.I no longer feel secure in my car.Now im driving in hot florida in the summer with no a/c because I cant afford this fix.
Transmission gets stuck in park and sometimes seems like it struggles to change gears.
Twice, so far this year, while driving on a major roadway, the vehicle lost power. I had to pull over to the shoulder, put it in park, shut it off, and restart the system. I consider that to be an exceptionally dangerous situation. Later, when the vehicle was serviced, I was told that smart usa was aware of this problem, and that a software upgrade was needed. There was no recall!
On steep uphills and when you have come to a stop because of a red light or a stop sign, the engine seems to be too weak to push the transmission forward and actually the car my roll back and brakes go in a lock mode which creates a big safety issue.
Tl* the contact owns a 2013 smart fortwo. The contact stated that the motor hesitated and the accelerator pedal was slow to respond and accelerate. The vehicle was taken to the dealer who replaced the spark plugs, brakes, and rotors, but the failure continued. The contact constantly had to change gears back and forth due to the transmission being slow to change over. The vehicle was not repaired. The contact took the vehicle to more than two independent repair shops for diagnostic testing. The manufacturer was notified of the failures and was unable to supply a permanent remedy. The approximate failure mileage was 11,000.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data