Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their product. I took it to Mercedes Hampton VA Auto Mall and they are so rude. I have almost died 4 times due to bot bring able to turn steering wheel.
Suspension
Smart ED Suspension problems by year
3 complaints filed with NHTSA about the Smart ED's suspension. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
Suspension complaints by model year
Latest ED suspension complaints
Car has major delays many times when you hit the gas pedal - you can be turning into traffic at times and there's a major delay to propel the vehicle forward when your foot is on the pedal - this delay in getting the car moving could cause a major crash. Motor mounts wear out under 50,000 miles seems too soon when compared to most other vehicles - suspension (shocks) come super hard from the factory.
Loud clanking noise while driving. Was diagnosed as faulty condenser fan and lose bolts/screws which hold it in place. Mercedes-benz dealership where it was purchased said will cost $1,700-$1,800 to fix! Internet research revealed to me this is a common defect/problem. I paid almost $7,000 for my smart for two pure coupe. I should not have to be paying an additional nearly $2,000 because bolts jiggled lose.I no longer feel secure in my car.Now im driving in hot florida in the summer with no a/c because I cant afford this fix.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data