Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their product. I took it to Mercedes Hampton VA Auto Mall and they are so rude. I have almost died 4 times due to bot bring able to turn steering wheel.
Suspension
2016 Smart ED Suspension problems
Owners have filed 1 complaint about the 2016 Smart ED's suspension with NHTSA - 5% of all its complaints, most recently on March 20, 2022. They describe 1 crash, 0 fires and 0 injuries. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
- Complaints
- 1
- Recalls
- 0
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Suspension complaints
Smart ED suspension complaints by year
ED suspension problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data