Since I purchased the car from Hampton Auto Mall 757 865 8000 there has been an issue with the steering, brakes, gas system, fuel gauge etc.. The dealership or Mercedes refuses to fix the problem since I purchased it in 2016. I have almost died due to steering problems and gas tank. Please get a mechanic to check the steering and for small tears in your gas tank on Smarts. The dealership I bought my car from refuses to fix issue because of lemon laws the Service Advisor told me so.
Steering
2016 Smart ED Steering problems
Owners have filed 2 complaints about the 2016 Smart ED's steering with NHTSA - 10% of all its complaints, most recently on March 20, 2022. They describe 2 crashes, 0 fires and 1 injury. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
- Complaints
- 2
- Recalls
- 0
- Crashes
- 2
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Steering complaints
Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their product. I took it to Mercedes Hampton VA Auto Mall and they are so rude. I have almost died 4 times due to bot bring able to turn steering wheel.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data