2017 Smart Fortwo Problems, complaints & recalls

The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and hazard flashers - its failure could cause loss of safety-critical functions while driving. Total repair estimate is $20,560.43. The manufacturer Mercedes-Benz USA denied warranty coverage using a Canadian warranty...

What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or independent service center?...

The car won't charge over 20% due probably a faulty manufacturer part of N83 high voltage control box. This could cause very serious electrical/battery issues if the high voltage box is faulty.

Seat belts do not retract. There were couple of times while in transit on city road, I had to apply brake suddenly and seat belt fail to engage to hold the passenger back . All the time , both seat belts do not retract to their home position when not in use and car is stopped and parked, this caused dents to the car's body and frame around the door when we close the doors. I reported to the local mercedes dealer september 2018. In december, they could only replace the driver side seat belt. The passenger...

Tl* the contact owns a 2017 smart for two. While the vehicle was in reverse, the contact heard an abnormal noise coming from the rear of the vehicle. The rear exterior lighting and rear wiper warning indicator illuminated. The vehicle was taken to garage isla verde llc (located at ave, baldorioty de castro km 10.3, Pr 00979, (787) 620-1313), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,334. **Tr consumer comment in spanish. Updated 10/30/18*jb

Tl* the contact owns a 2017 smart fortwo. The contact stated that the vehicle did not fully charge to the manufacturer recommended mileage range. In addition, in cold weather conditions, the mileage of the vehicle dropped approximately 10 mph on the instrument panel. Mercedes-benz of boston (259 mcgrath hwy, somerville, ma) and the manufacturer were contacted in regards to diagnostic testing. The technician informed the contact that the vehicle operated as intended. The failure mileage was approximately 1,000.

Tl* the contact owns a 2017 smart fortwo. The contact received notification of nhtsa campaign number: 17v447000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of south bay (3311 pacific coast hwy, torrence, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Passenger seat belt stop securing the buckle no apparent reason

The car has a intermittent problem with shifting into reverse. When shifted the transmission lever to the reverse position the shift indicator on the information center will show blank and a high pitch beeping sound will be heard.