Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a car suddenly stops on front of me. I have had this issue happen to me several times. I have tried contacting Mercedes-Benz and the dealership where I bought tge car but they do nothing. I need help getting this issue repaired.
Electrical system
2016 Smart Cabrio Electrical problems
Owners have filed 5 complaints about the 2016 Smart Cabrio's electrical system with NHTSA - 24% of all its complaints, most recently on July 4, 2024. They describe 1 crash, 0 fires and 5 injuries. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 5
- Recalls
- 0
- Crashes
- 1
- Fires
- 0
- Injuries
- 5
- Deaths
- 0
Electrical complaints
Since I purchased the car from Hampton Auto Mall 757 865 8000 there has been an issue with the steering, brakes, gas system, fuel gauge etc.. The dealership or Mercedes refuses to fix the problem since I purchased it in 2016. I have almost died due to steering problems and gas tank. Please get a mechanic to check the steering and for small tears in your gas tank on Smarts. The dealership I bought my car from refuses to fix issue because of lemon laws the Service Advisor told me so.
Tl* the contact owns a 2016 smart fortwo. The contact stated that after driving the vehicle for several months, the vehicle was then parked for a month. After a month, the vehicle failed to start. The contact had the vehicle towed to mercedes-benz of san francisco 500 8th st, san francisco, ca 94103 where the dealer diagnosed the vehicle with battery management system failure. The contact was informed that mercedes would not cover the vehicle under warranty due to the lack of service upkeep. The dealer provided an...
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estimate of $15,000.00 For the repair. The manufacturer was notified of the failure and declined to offer any assistance. The vehicle was not repaired. The failure mileage was 13,700.
2016 Smart car passion key stuck in switch. Stationary in park gear. Poor design of shifter, if that easily disabled. Should be recalled and replaced with improved design shifter. If that sensitive why do they put 2 cup holders near the shifter? Simple rubber seal would fix it! The service mechanic said the shifter was damaged because of a coffee spill - how long does it take - because any stain was years ago when I got the car. I have not drunk any in the car over a year. To save money I make coffee at home and...
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drink at work. I'm sure all this summer wet and humid weather caused a problem. After weeks of rain the key was jamming many times before it got stuck. I think the shifter was defective and failed and should be replace for free. Internet search shows the shifter is common problem for this car. Trying to blame a spill for the failure but just a bad shifter. This is the second smart car I have gotten and the most trouble. I can't afford the estimated #1100 cost to fix it.
Tysinger replaced the fuel tank on 08/30/2018. The car has had problems with the fuel tank since I purchased the car. The car has been making a loud bang and then there is a strong smell of smoke afterwards. This has happened at least 45 times since I purchased the car, I thought the problem would go away, but it has not. The car stalls at red lights and during stop and go traffic, there is a strong smell of smoke after it stalls.
Smart Cabrio electrical complaints by year
Cabrio electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data