- The problem
- Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
- The risk
- Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
- The fix
- DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Vehicle safety record
2011 Sterling 9500 Problems, complaints & recalls
No owner complaints about the 2011 Sterling 9500 have been filed with NHTSA. It is covered by 4 recalls, the latest in August 2012 for the equipment.
NHTSA data checked
CAbout as many problems as a typical 9500 year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Sterling 9500 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.
- The risk
- A fuel leak could create a road hazard, increasing the risk of a crash. Also a fuel leak in the presence of an ignition source can result in a fire.
- The fix
- Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may contact dtna at 1-800-547-0712.
- The problem
- Daimler trucks (dtna) is recalling certain model year 2006 through 2011 freightliner, cascadia, century, columbia fld, and m2, sterling 9500, and western star 4900 heavy trucks manufactured from march 20, 2006, through june 30, 2010, equipped with specific mbe4000 epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
- The risk
- A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
- The fix
- Dtna will notify owners of the recall during march 2011. Another notification will be issued once the remedy is released. Dtna expects the remedy to be available by december 1, 2011. Repairs will be performed by dtna dealers free of charge. Owners may contact dtna toll-free at 1-800-547-0712. This recall is asscociated with a previous recall, campaign number 10v-341.
- The problem
- Daimler trucks is recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.
- The risk
- A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.
- The fix
- Daimler trucks will notify owners and dealers will repair the buses free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall is expected to begin on or about july 29, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.
What owners say
Be the first 9500 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2011 Sterling 9500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Sterling 9500: every year compared
All 9500 yearsQuestions about the 2011 Sterling 9500
Does the 2011 Sterling 9500 have any recalls?
Yes - NHTSA lists 4 recalls for the 2011 Sterling 9500: equipment (August 2012); diesel (February 2012); engine and engine cooling (March 2011); engine and engine cooling (July 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Sterling 9500 had?
None have been filed with NHTSA so far.
Is the 2011 Sterling 9500 a reliable vehicle?
Its Safety Index is 54 out of 100 (grade C: about as many problems as a typical Sterling 9500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Sterling 9500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data