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Vehicle safety record

2004 Sterling A-Line Problems, complaints & recalls

No owner complaints about the 2004 Sterling A-Line have been filed with NHTSA. It is covered by 6 recalls, the latest in September 2011 for the fuel system, diesel.

NHTSA data checked

DMore problems than a typical A-Line year, for its age

Complaints
0
Recalls
6
Crashes
0
Fires
0
Injuries
0
Deaths
0

2004 Sterling A-Line recalls 6

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Fuel system

11V47800073,500 vehicles affected

The problem
Daimler trucks is recalling certain model year 2004 through 2008 heavy trucks manufactured from july 11, 2003, through september 28, 2007, equipped with epa04 model mbe4000 engines built with plastic low pressure fuel lines and fuel filters mounted near the center of the engine on the left-hand side. The plastic low pressure fuel line between engine mounted fuel filter and engine block may develop a substantial diesel fuel leak.
The risk
This could create a road hazard increasing the risk of a crash. Fuel leakage, in the presence of an ignition source, could result in a fire.
The fix
Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities. Vehicles will be inspected and the plastic low pressure fuel line will be replaced with a steel low pressure fuel line. This service will be performed free of charge. An interim letter was mailed to owners on october 28, 2011. The safety recall began on february 21, 2012. Owners may contact daimler trucks at 1-800-547-0712.

Engine and engine cooling

09V36600025,362 vehicles affected

The problem
Daimler trucks is recalling model year 2004-2010 trucks equipped with caterpillar c15 engine. The variable valve actuation oil line may rub against the p-clips retaining the oil line, causing an oil leak.
The risk
AN OIL LEAK MAY RESULT IN A FIRE.
The fix
Daimler trucks is working with caterpillar to remedy these vehicles. Please see caterpillar's defect report 09e-020. Caterpillar will inspect and repair the necessary components free of charge. The recall began on may 5, 2009. Owners may contact caterpillar toll-free at 1-800-447-4986 or daimler trucks at 1-800-547-0712.

Service brakes: check valve

07V30200075,000 vehicles affected

The problem
Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. The parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. Also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly.
The risk
These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death.
The fix
Freightliner will notify owners and repair the vehicles free of charge. The recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. Owners can contact freightliner at 1-800-547-0712.

Engine and engine cooling

06V0300005,771 vehicles affected

The problem
On certain trucks equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
The risk
The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
The fix
Caterpillar, in conjunction with freightliner, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, or freightliner at 1-800-547-0712.

Engine and engine cooling: fan

05V1260003,568 vehicles affected

The problem
On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack.
The risk
This can result in fan breakage, resulting in vehicle damage or personal injury.
The fix
Dealers will replace the engine cooling fan free of charge. The recall began on june 8, 2005. Owners may contact freightliner at 1-800-547-0712.

Suspension: spindle

05V1250001,564 vehicles affected

The problem
On certain trucks the rear hub bearings may have been incorrectly adjusted.
The risk
The rear axle wheel ends with excessive bearing preload adjustment will overheat and may cause a fire.
The fix
Dealers will check the rear wheel end installation to verity bearing adjustment and repair trucks with damaged bearings. The recall began on april 7, 2005 owners may contact freightliner at 1-800-547-0712.

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No complaints about the 2004 Sterling A-Line yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Sterling A-Line: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200811100SteeringF
20070900-F
20060800-D
20050600-D
20040600-D
20031200Fuel systemB
20020100-A
20010100-A
All A-Line years

2004 Sterling A-Line vs rivals

VehicleComplaintsRecallsCrashesGrade
2004 Sterling A-Line060D
2004 Sterling HX110-Compare
2004 Sterling LT9500110DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Sterling A-Line

Does the 2004 Sterling A-Line have any recalls?

Yes - NHTSA lists 6 recalls for the 2004 Sterling A-Line: fuel system, diesel (September 2011); engine and engine cooling (September 2009); check valve (July 2007); engine and engine cooling (February 2006) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2004 Sterling A-Line had?

None have been filed with NHTSA so far.

Is the 2004 Sterling A-Line a reliable vehicle?

Its Safety Index is 35 out of 100 (grade D: more problems than a typical Sterling A-Line year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Sterling A-Line years have the most complaints?
What should I do if my 2004 Sterling A-Line has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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