- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
- The risk
- Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
- The fix
- Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.
Engine & cooling
2011 Tiffin Phaeton Engine problems
Owners have filed 2 complaints about the 2011 Tiffin Phaeton's engine & cooling with NHTSA - 50% of all its complaints, most recently on September 27, 2013. They describe 0 crashes, 1 fire and 0 injuries. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 2
- Recalls
- 5
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2011 Tiffin Phaeton
- The problem
- Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners may contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.
- The problem
- Tiffin motorhomes, inc. (Tiffin) is recalling certain model year 2011 allegro and phaeton recreational vehicles built on freightliner chassis and equipped with a cummins isc, isx, ism, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- Tiffin is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or tiffin at 1-256-356-8661.
- The problem
- Tiffin motorhomes is recalling certain model year 2011 allegro bus and phaeton recreational vehicles built on the powerglide chassis equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- Tiffin motorhomes is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or tiffin motorhomes at 1-256-356-8661.
- The problem
- Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.
- The risk
- Melting of the insulation can occur, possibly resulting in a fire.
- The fix
- Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on september 19, 2011. Owners may contact tiffin at 1-256-356-8661.
Engine complaints
The motor home manufacturer is tiffin motor homes, red bay alabama, the coach is built on a freightliner chassis built by freightliner chassis. The problem is exhaust fumes entering the interior of the coach producing a strong diesel exhaust fumes odor and probably carbon monoxide. Our research into this problem indicates that the exhaust fumes are entering the coach during the regeneration cycle . We believe there are two issues involved. #1 There is an exhaust leak somewhere between the turbocharger and the...
Read the full complaint
def catalyst system. (We believe this is a freightliner problem because they built the engine, exhaust system and chassis). #2 There are leaks in the floor, sidewalls, compartment openings or access panels allowing the fumes to enter the coach. (We believe this is a tiffin motor home problem because they built the coach). We will attempt to resolve both issues with a visit to tiffin and freightliner. We are concerned from a health and safety point of view. [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
While driving on i-68 west bound in the state of maryland, about mile maker 67 notice a wood burning smell and saw smoke in rear of motor home. Pulled to the side of road at exit 68. Went to rear of motor home and saw fire thru rear hatch on driver side around engine by exhaust. Called 911, fire department arrived but motor home was a totally lose. Also recall was done on 08-22-2011, mileage at recall was 6125 miles. May relate to nhtsa campaign number 11v416000 component engine, engine cooling and exhaust pipe. *Tr
Tiffin Phaeton engine complaints by year
Phaeton engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data