- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
Vehicle safety record
2011 Tiffin Phaeton Problems, complaints & recalls
Owners have filed 4 complaints about the 2011 Tiffin Phaeton with NHTSA, most often about the engine & cooling (2) and the wheels & tires (2). Those complaints describe 1 crash, 1 fire and 2 injuries. It is covered by 12 recalls, the latest in December 2017 for the equipment. For comparison, the 2010 has 3 and the 2012 has 2.
NHTSA data checked
FFar more problems than a typical Phaeton year, for its age
#239 most complained-about 2011 vehicle
- Complaints
- 4
- Recalls
- 12
- Crashes
- 1
- Fires
- 1
- Injuries
- 2
- Deaths
- 0
Most common 2011 Tiffin Phaeton problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Tiffin Phaeton recalls 12
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
- The risk
- If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
- The fix
- Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
- The problem
- Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
- The risk
- Unstable entry and exit steps increase the risk of injury.
- The fix
- Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
- The risk
- Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
- The fix
- Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
- The risk
- A short in the circuit board increases the risk of a fire.
- The fix
- Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.
- The problem
- Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners may contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.
- The problem
- Tiffin motorhomes, inc. (Tiffin) is recalling certain model year 2011 allegro and phaeton recreational vehicles built on freightliner chassis and equipped with a cummins isc, isx, ism, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- Tiffin is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or tiffin at 1-256-356-8661.
- The problem
- Tiffin motorhomes is recalling certain model year 2011 allegro bus and phaeton recreational vehicles built on the powerglide chassis equipped with a cummins isx or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- Tiffin motorhomes is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or tiffin motorhomes at 1-256-356-8661.
- The problem
- Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. The adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function.
- The risk
- A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.
- The fix
- Damiler trucks (dtna) is performing recall repairs and notification to owners. The owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. Owners may contact dtna warranty claims department at 1-800-547-0712 or tiffin motorhomes at 1-256-356-8661 for more information.
- The problem
- Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.
- The risk
- Melting of the insulation can occur, possibly resulting in a fire.
- The fix
- Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on september 19, 2011. Owners may contact tiffin at 1-256-356-8661.
- The problem
- Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
- The risk
- The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
- The fix
- Tiffin motorhomes is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on february 17, 2011. Owners may contact norcold at 1-800-767-9101.
- The problem
- Tiffin motorhomes is recalling certain model year 2011 allegro, allegro bus, and phaeton rvs equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- The risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- The fix
- Tiffin is working with atwood and will replace or repair the stoves free of charge. The safety recall began on october 28, 2010. Owners may contact atwood at 1-574-266-4749 or tiffin 1-256-356-8661.
What owners say
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4 complaints about the 2011 Tiffin Phaeton
Newest first, as filed with NHTSA by owners.
The contact owned a 2011 Tiffin Phaeton motorhome equipped with Michelin tires, Tire line: Green X, Tire size: 275/80R22.5, and DOT number: M5EJOOEX3815. The contact stated that while driving at 70 MPH, the front passenger's side tire had a blowout, which caused the RV to crash into a utility pole, trees, and then stop after crashing into a fence. The contact and his wife, who was a passenger, were transported by ambulance to the hospital. The contact had a scratch above his eye, while his wife suffered three...
Read the full complaint
broken ribs, bruised, and stitches on her arms and legs. A police report was filed. The RV was hauling a double-decker trailer, a 2017 Lincoln MKZ, and a Boston Whaler, which were towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the rear passenger's side tire had a blowout and the manufacturer covered half the cost of replacement.
Michelin xza3 275 80 r22.5 Exhibiting side wall cracking, and the appearance of cross hatch pattern on the side walls. Dot m5 ej bvnx 1810. Tires in use on a 2011 tiffin motorhome and have 18100 miles on them. Michelin looked at the tires and will replace them offering a 43% adjustment which in reality is closer to a 25% adjustment based on what the tires can be purchased for vs msrp. These tires present a potential for sidewall failure. I believe michelin should be more pro active in addressing what is a wide spread problem with these tires in rv use. *Tr
The motor home manufacturer is tiffin motor homes, red bay alabama, the coach is built on a freightliner chassis built by freightliner chassis. The problem is exhaust fumes entering the interior of the coach producing a strong diesel exhaust fumes odor and probably carbon monoxide. Our research into this problem indicates that the exhaust fumes are entering the coach during the regeneration cycle . We believe there are two issues involved. #1 There is an exhaust leak somewhere between the turbocharger and the...
Read the full complaint
def catalyst system. (We believe this is a freightliner problem because they built the engine, exhaust system and chassis). #2 There are leaks in the floor, sidewalls, compartment openings or access panels allowing the fumes to enter the coach. (We believe this is a tiffin motor home problem because they built the coach). We will attempt to resolve both issues with a visit to tiffin and freightliner. We are concerned from a health and safety point of view. [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
While driving on i-68 west bound in the state of maryland, about mile maker 67 notice a wood burning smell and saw smoke in rear of motor home. Pulled to the side of road at exit 68. Went to rear of motor home and saw fire thru rear hatch on driver side around engine by exhaust. Called 911, fire department arrived but motor home was a totally lose. Also recall was done on 08-22-2011, mileage at recall was 6125 miles. May relate to nhtsa campaign number 11v416000 component engine, engine cooling and exhaust pipe. *Tr
Tiffin Phaeton: every year compared
All Phaeton years2011 Tiffin Phaeton vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Tiffin Phaeton | 4 | 12 | F | |
| 2011 Tiffin Allegro | 6 | 8 | F | Compare |
| 2011 Tiffin Allegro Bus | 1 | 4 | C | Compare |
| 2011 Tiffin Allegro Red | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Tiffin Phaeton
Does the 2011 Tiffin Phaeton have any recalls?
Yes - NHTSA lists 12 recalls for the 2011 Tiffin Phaeton: equipment (December 2017); windshield wiper / washer (July 2016); recreational vehicle / trailer (December 2015); manifold / header / muffler / tail pipe (September 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Tiffin Phaeton?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (2), wheels & tires (2).
How many complaints has the 2011 Tiffin Phaeton had?
4 complaints have been filed with NHTSA, the first on May 15, 2013 and the latest on February 8, 2022. Of these, 1 describe a crash and 1 a fire, and together they report 2 injuries and 0 deaths.
Is the 2011 Tiffin Phaeton a reliable vehicle?
Its Safety Index is 21 out of 100 (grade F: far more problems than a typical Tiffin Phaeton year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Tiffin Phaeton years have the most complaints?
2008 (6), 2022 (6), 2011 (4). See every Tiffin Phaeton year compared.
What should I do if my 2011 Tiffin Phaeton has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data