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Vehicle safety record

2015 Tiffin Phaeton Problems, complaints & recalls

Owners have filed 2 complaints about the 2015 Tiffin Phaeton with NHTSA, most often about the airbags (1) and the engine & cooling (1). Those complaints describe 1 fire. It is covered by 3 recalls, the latest in December 2017 for the equipment. For comparison, the 2014 has 3 and the 2016 has 1.

NHTSA data checked

BFewer problems than a typical Phaeton year, for its age

#361 most complained-about 2015 vehicle

Complaints
2
Recalls
3
Crashes
0
Fires
1
Injuries
0
Deaths
0

Most common 2015 Tiffin Phaeton problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2015 Tiffin Phaeton recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V84100036,005 vehicles affected

The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Equipment: recreational vehicle / trailer

15V88000014,889 vehicles affected

The problem
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
The risk
Unstable entry and exit steps increase the risk of injury.
The fix
Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

Equipment: recreational vehicle / trailer

15V297000304 vehicles affected

The problem
Tiffin Motorhomes, Inc.(Tiffin) is recalling certain model year 2015 Allegro Red 36 QSA, Allegro Red 38 QBA, Phaeton 40 QBH, and Phaeton 40 QKH motorhomes manufactured April 22, 2014, to May 8, 2015. In the affected vehicles, moisture may enter the slide-out controller and cause the "switch out" connection to short, and cause the motorhome slide-out section to extend while the motorhome is moving.
The risk
If the slide-out opens during transit, there is an increased risk of a vehicle crash.
The fix
Tiffin will notify owners, and dealers will install a relay to disconnect the power source of the slide-out, free of charge. The recall began on June 16, 2015. Owners may contact Tiffin customer service at 1-256-356-8661.

What owners say

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2 complaints about the 2015 Tiffin Phaeton

Newest first, as filed with NHTSA by owners.

Engine & coolingFire

Cummins inc. Issued a field action, atc1747 to prevent pressurized engine fuel leaks. We received a letter from cummins dated july 28 2016 strongly encouraging cummins complimentary installation of fuel supply line isolators on #1 and #6 fuel injectors. Cummins is now saying that we didn't act on the offer quickly enough and they've retracted their offer to install the fuel supply line isolators at no charge. Our rv engine is still under cummins factory warranty with only 5,000 miles, and we have already had a...

Read the full complaint

serious pressurized fuel system leak at the fuel injectors, that was repaired under warranty. We want cummins to install the fuel supply line isolators to prevent a fire in our rv engine, while the engine is under warranty.

Filed Incident EngineNHTSA 10945574
Airbags

Driving west on interstate 80 in pennsylvania ran over a severe pothole then when pulling into a parking area noticed a loud air leak from the rear which rendered the vehicle undrivable. Read that others had this issue on the same vehicle and am concerned that this is an issue if the air pressure drops below 65psi the vehicle will come to a sudden stop endangering occupants and people/property surrounding the incident. The following is from an internet forum alerting other to the hazard "after calling...

Read the full complaint

freightliner directly they admitted they spec'ed the wrong airbags on the rear! So hopefully your dealer replace both sides with a new part loc# w0711f021 I think is the right number I have the tag but it has about 5 different #'s on it! " Tiffin motor home serial number: 40ah0099652159291 please help, thank you, [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Air bagsNHTSA 10748841

Tiffin Phaeton: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20194400Body, doors & structureC
20183510Wheels & tiresC
20171200Wheels & tiresA
20161100Fuel systemA
20152301AirbagsB
20143200Fuel systemA
20130200-A
20122700Engine & coolingC
201141211Engine & coolingF
All Phaeton years

2015 Tiffin Phaeton vs rivals

VehicleComplaintsRecallsCrashesGrade
2015 Tiffin Phaeton230B
2015 Tiffin Allegro Open Road330DCompare
2015 Tiffin Allegro Bus210BCompare
2015 Tiffin Allegro Red210CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2015 Tiffin Phaeton

Does the 2015 Tiffin Phaeton have any recalls?

Yes - NHTSA lists 3 recalls for the 2015 Tiffin Phaeton: equipment (December 2017); recreational vehicle / trailer (December 2015); recreational vehicle / trailer (May 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2015 Tiffin Phaeton?

By the complaints owners filed with NHTSA, the most common problem areas are the airbags (1), engine & cooling (1).

How many complaints has the 2015 Tiffin Phaeton had?

2 complaints have been filed with NHTSA, the first on August 14, 2015 and the latest on January 16, 2017. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 2015 Tiffin Phaeton a reliable vehicle?

Its Safety Index is 66 out of 100 (grade B: fewer problems than a typical Tiffin Phaeton year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Tiffin Phaeton years have the most complaints?
What should I do if my 2015 Tiffin Phaeton has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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