- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- The risk
- Unsecured passengers have an increased risk of injury in the event of a crash.
- The fix
- Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Vehicle safety record
2020 Tiffin Phaeton Problems, complaints & recalls
Owners have filed 2 complaints about the 2020 Tiffin Phaeton with NHTSA, most often about the engine & cooling (1) and the lights (1). It is covered by 3 recalls, the latest in November 2021 for the anchorage. For comparison, the 2019 has 4 and the 2021 has 3.
NHTSA data checked
CAbout as many problems as a typical Phaeton year, for its age
#280 most complained-about 2020 vehicle
- Complaints
- 2
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Tiffin Phaeton problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Tiffin Phaeton recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
- The risk
- A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
- The fix
- Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
What owners say
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2 complaints about the 2020 Tiffin Phaeton
Newest first, as filed with NHTSA by owners.
I recently purchased this motorhome used. Today, I discovered that the bulbs for both front turn signal lights are missing. Normally, if a bulb burns out, you have the old one to match when searching for a repacement. However, my MH has no bulbs installed at all. I discussed this problem on the phone with the Manufacturer today. Tiffin is unwilling or unable to provide any information on replacement bulbs. They could neither provide me with a part number so I could buy one locally nor would they sell me a...
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replacement bulb. So, I have no way to make this vehicle comply with lighting requirements. It seems to me that for safety related items such as this, OEM's should be required to provide necessary information to consumers so that they can keep the vehicle in compliance with safety requirements. I believe this issue probably affects all MY 2020 - 2023 Tiffin Phaeton motorhomes.
The epa came out with requirements in 2013 that all diesel engines have a pollution mitigating def (diesel exhaust fluid) system. Apparently, the epa required the industry to measure the following three items with respect to blue def. - Level of def - temperature of def - quality of def I have been told that the epa granted an extension of the third requirement, quality of def, since no one could manufacture the equipment necessary to do so. This extension apparently lasted until 2017. These def sensors being...
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installed are failing at an alarming rate, many within only a few miles. When def sensors fail the engine can go into derate mode which is 5 mph. This problem is leaving many large diesel engine owned vehicles stranded, from motorhomes to large over the road trucks. Currently, the only company that makes the def sensors is shaw development. Shaw development will not take calls or emails requesting information regarding this problem. Again, the def sensor requirement was a regulation passed by epa in 2013, stating the def concentration (quality) be measured in the def tanks of vehicles. However, the def sensor manufacturers cannot seem to manufacture a part that is reliable and not put engine into a potentially dangerous derate mode. Shaw development is currently on the sixth generation of the def sensor which are still failing on brand new 2021 vehicles. That is six attempts to make a part that continues to leave people stranded. I have no argument with the need for this smog reducing mitigation equipment. What I do have a problem with, is the epa requirement to measure the quality of def when no one can produce a reliable product to do so, and the effect that it is having on the transportation industry. I would like to ask that you request the epa to suspend this requirement until someone can produce a reliable product to measure the quality of def.
Tiffin Phaeton: every year compared
All Phaeton years2020 Tiffin Phaeton vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Tiffin Phaeton | 2 | 3 | C | |
| 2020 Tiffin Allegro Red | 5 | 2 | F | Compare |
| 2020 Tiffin Wayfarer | 5 | 3 | D | Compare |
| 2020 Tiffin Allegro Bus | 2 | 2 | D | Compare |
| 2020 Tiffin Bus | 1 | 3 | F | Compare |
| 2020 Tiffin Allegro | 1 | 2 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Tiffin Phaeton
Does the 2020 Tiffin Phaeton have any recalls?
Yes - NHTSA lists 3 recalls for the 2020 Tiffin Phaeton: anchorage (November 2021); fuel rail (April 2021); steering (September 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Tiffin Phaeton?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1), lights (1).
How many complaints has the 2020 Tiffin Phaeton had?
2 complaints have been filed with NHTSA, the first on May 5, 2021 and the latest on February 16, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Tiffin Phaeton a reliable vehicle?
Its Safety Index is 59 out of 100 (grade C: about as many problems as a typical Tiffin Phaeton year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Tiffin Phaeton years have the most complaints?
2008 (6), 2022 (6), 2011 (4). See every Tiffin Phaeton year compared.
What should I do if my 2020 Tiffin Phaeton has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data