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2012 Tiffin Phaeton Problems, complaints & recalls

Owners have filed 2 complaints about the 2012 Tiffin Phaeton with NHTSA, most often about the engine & cooling (2). It is covered by 7 recalls, the latest in December 2017 for the equipment. For comparison, the 2011 has 4 and the 2013 has 0.

NHTSA data checked

CAbout as many problems as a typical Phaeton year, for its age

#303 most complained-about 2012 vehicle

Complaints
2
Recalls
7
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2012 Tiffin Phaeton problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 Tiffin Phaeton recalls 7

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V84100036,005 vehicles affected

The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH, built on PowerGlide chassis. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
The risk
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
The fix
Tiffin will notify owner, and dealers will reconfigure the exhaust to provide extra clearance, free of charge. The recall began on March 22, 2017. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for the recall is TIF-106.

Equipment: recreational vehicle / trailer

15V88000014,889 vehicles affected

The problem
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
The risk
Unstable entry and exit steps increase the risk of injury.
The fix
Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
The problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
The risk
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
The fix
Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.

Service brakes

12V2280002 vehicles affected

The problem
Tiffin motorhomes (tiffin) is recalling two model year 2012 phaeton recreational vehicles built on a spartan chassis and equipped with 3030 brake chambers. These vehicles fail to comply with the requirements of federal motor vehicle safety standard number 121, “air brake systems” because they do not meet the park brake and draw bar requirements.
The risk
The park brake may not be sufficient to hold the vehicle in place. Accordingly, the vehicle could roll away and strike and injure a bystander or cause a crash without warning.
The fix
The affected vehicles have not been sold yet and tiffin has notified the dealers that are in possession of the vehicles. Spartan dealers will install improved brake chambers prior to sale. Owners may contact tiffin motorhomes at 1-256-356-8661.

Engine and engine cooling

12V04800013 vehicles affected

The problem
Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
The risk
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
The fix
Tiffins is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. Owners may contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.
The problem
Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. The exhaust pipe is mounted too close to the underside of the floor.
The risk
Melting of the insulation can occur, possibly resulting in a fire.
The fix
Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. These repairs will be performed free of charge. The recall began on september 19, 2011. Owners may contact tiffin at 1-256-356-8661.

What owners say

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2 complaints about the 2012 Tiffin Phaeton

Newest first, as filed with NHTSA by owners.

Engine & cooling

This vehicle like many thousands has a def system that uses diesel exhaust fluid in addition to diesel fuel. This pollution control scheme, installed by both freight liner and cummins diesel, when it fails, it orverides all engine speed controls and only allows the vehicle to drive at 5 mph. This is unsafe, dark, heavily traveled roads with large semi tractor trailers, bus's, passenger cars and trucks running at 70- to 90 mph coming up on a 5 mph vehicle presents a serious safety issue for human beings, children,...

Read the full complaint

and all others and is outrageous that it is allowed and it is forced onto all diesel powered motor homes as well as millions of other vehicles. Do we have any real safety people who are being paid to make our vehicles and roads safe, that give a damn. This speed control limit is a terrible way to enforce a pollution controls system on the american people. Will anyone have the backbone to correct this unsafe, dumb, system, anyone. I was left stranded on a highway yesterday, nov. 1, 2022 Near vero beach, florida in my diesel pusher motor home. I am mad as hell, and all of you should fix this insane problem.

Filed Incident EngineNHTSA 11491959
Engine & cooling

Tl* the contact owns a 2012 tiffen phaeton. The contact stated that the cabin was filled with exhaust fumes. The vehicle was taken to the dealer where it was being repaired. The failure mileage was 2,000.

Filed Incident EngineNHTSA 10543275

Tiffin Phaeton: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20161100Fuel systemA
20152301AirbagsB
20143200Fuel systemA
20130200-A
20122700Engine & coolingC
201141211Engine & coolingF
20103901Engine & coolingD
20091800Visibility & wipersC
20086900Body, doors & structureD
All Phaeton years

2012 Tiffin Phaeton vs rivals

VehicleComplaintsRecallsCrashesGrade
2012 Tiffin Phaeton270C
2012 Tiffin Allegro430CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 Tiffin Phaeton

Does the 2012 Tiffin Phaeton have any recalls?

Yes - NHTSA lists 7 recalls for the 2012 Tiffin Phaeton: equipment (December 2017); manifold / header / muffler / tail pipe (February 2017); recreational vehicle / trailer (December 2015); manifold / header / muffler / tail pipe (September 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 Tiffin Phaeton?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (2).

How many complaints has the 2012 Tiffin Phaeton had?

2 complaints have been filed with NHTSA, the first on September 12, 2013 and the latest on November 2, 2022. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 Tiffin Phaeton a reliable vehicle?

Its Safety Index is 45 out of 100 (grade C: about as many problems as a typical Tiffin Phaeton year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Tiffin Phaeton years have the most complaints?
What should I do if my 2012 Tiffin Phaeton has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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