- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- The risk
- Unsecured passengers have an increased risk of injury in the event of a crash.
- The fix
- Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Vehicle safety record
2018 Tiffin Phaeton Problems, complaints & recalls
Owners have filed 3 complaints about the 2018 Tiffin Phaeton with NHTSA, most often about the wheels & tires (2) and the engine & cooling (1). Those complaints describe 1 crash. It is covered by 5 recalls, the latest in November 2021 for the anchorage. For comparison, the 2017 has 1 and the 2019 has 4.
NHTSA data checked
CAbout as many problems as a typical Phaeton year, for its age
#266 most complained-about 2018 vehicle
- Complaints
- 3
- Recalls
- 5
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Tiffin Phaeton problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Tiffin Phaeton recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
- The risk
- The additional resistance can cause the wires to overheat, increasing the risk of a fire.
- The fix
- Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
- The risk
- If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
- The fix
- Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
- The problem
- Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
What owners say
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3 complaints about the 2018 Tiffin Phaeton
Newest first, as filed with NHTSA by owners.
tire size 275/80/22.5 Driving down highway 301, driver side steer tire's side wall blew out with no warning. My motor home made a hard left, luckily no one was in that fast lane. I managed to recover control and started to head to the shoulder of the road. Before I could reach the shoulder the rim cut the tire and threw it off the rim and into the highway. This put my life , my wife and anyone on the highway's life in severe danger!!! I called michelin and their rep inspected the tire and felt the tire was run low. I completely disagree. All tires were checked that day and if this steer tire was low it would have pulled to the left!!
The contact owns a 2018 Tiffin Phaeton RV. The contact stated that while driving approximately 60 MPH, the dashboard instrument cluster lights suddenly began to flash off and on and the Diesel Emission Fluid (DEF) sensor light remained illuminated before the vehicles decelerated independently to 5 MPH. The vehicle was driven to a nearby service center(unknown) and the Diesel Emission Fluid sensor was replaced, and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 22,000.
I saw a post on the tiffin rv forum regarding the valve stem stabilizers that freightliner provided on recent rv chassis equipped with a new style rim. I have a 2018 tiffin coach and had the same issue soon after I purchased it. I noticed that the valve stem was rubbing on the chrome wheel and in fact had rubbed off the chrome down to bare metal. I took it to bay diesel in red bay, al. And they replace the valve stems. They showed me on one where it had almost rubbed through and there would have been an air...
Read the full complaint
leak if I had driven it many more miles. I was told it was not warrantable and I paid for the replacement stems. It happened again soon after and when I called freightliner, the person I talked to said they know about the problem but have not come up with a correction as yet. Mfr build date was 4/1/2018.
Tiffin Phaeton: every year compared
All Phaeton years2018 Tiffin Phaeton vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Tiffin Phaeton | 3 | 5 | C | |
| 2018 Tiffin Allegro | 4 | 3 | C | Compare |
| 2018 Tiffin Allegro Red | 3 | 3 | F | Compare |
| 2018 Tiffin Wayfarer | 2 | 3 | C | Compare |
| 2018 Tiffin Allegro Breeze | 2 | 2 | C | Compare |
| 2018 Tiffin Bus | 1 | 4 | F | Compare |
| 2018 Tiffin Allegro Bus | 1 | 2 | C | Compare |
| 2018 Tiffin Allegro Open Road | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Tiffin Phaeton
Does the 2018 Tiffin Phaeton have any recalls?
Yes - NHTSA lists 5 recalls for the 2018 Tiffin Phaeton: anchorage (November 2021); fuel rail (April 2021); electrical system (March 2019); door (May 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Tiffin Phaeton?
By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (2), engine & cooling (1).
How many complaints has the 2018 Tiffin Phaeton had?
3 complaints have been filed with NHTSA, the first on January 31, 2020 and the latest on March 23, 2023. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Tiffin Phaeton a reliable vehicle?
Its Safety Index is 46 out of 100 (grade C: about as many problems as a typical Tiffin Phaeton year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Tiffin Phaeton years have the most complaints?
2008 (6), 2022 (6), 2011 (4). See every Tiffin Phaeton year compared.
What should I do if my 2018 Tiffin Phaeton has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data