2002 Toyota Echo Steering problems

Tl*the contact owns a 2002 toyota prius. Each time the vehicle is driving forward or in reverse at approximately 4 to 10 mph, it shakes violently. The failure occurs intermittently and usually in cold weather. The vehicle shakes roughly after it has been driven for a while. The vehicle was taken to a dealer on two occasions. Service bulletin number 20040604 was referenced. The dealer discovered that the steering rack and steering computer failed and needed to be replaced at the cost of $2,200. The current mileage was 50,000 and failure mileage was 40,000.

1. No problems whatsoever until event. We are original owners and the car only had 17,000+ miles on it. 2. Driving along at normal rate of speed, suddenly metallic, grinding sounds from under hood (not like a blow out or tire tread coming off), slowed down to pull over when car pulled hard to the right and locked. Husband pulled hard on the steering wheel to the left. The steering wheel turned but the wheels didn't. No control of car whatsoever. Car hit guardrail. Airbags deployed. Husband was taken by ambulance with head, chest, and back injuries. 3. Still haven't heard from insurance company but everyone has told us the car is totaled. *Jb

Car was being driven on a straight, dry road at 35 mph. The steering wheel started oscillating from left to right on its own out of control of the driver. The car hit the curb and tipped over on its side.

When the consumer became to move from a stopped position the steering wheel began to oscillate from left to right which caused the driver to lose control of the vehicle and hit a curb. Once the vehicle hit the curb it tipped over onto it's side. None of the occupants were injured. *Ph *cb *nlm