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Vehicle safety record

2019 Triple E Serenity Problems, complaints & recalls

No owner complaints about the 2019 Triple E Serenity have been filed with NHTSA. It is covered by 3 recalls, the latest in November 2020 for the equipment.

NHTSA data checked

DMore problems than a typical Serenity year, for its age

Complaints
0
Recalls
3
Crashes
0
Fires
0
Injuries
0
Deaths
0

2019 Triple E Serenity recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

20V7220001,149 vehicles affected

The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
The risk
Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
The fix
Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.

Electrical system: wiring

19V1470003 vehicles affected

The problem
Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
The risk
The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
The fix
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.

Electrical system: 12v / 24v / 48v battery

18V92500019 vehicles affected

The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Serenity recreational vehicles, model S24CB. The coach battery compartment door support metal cable may contact the positive battery terminal.
The risk
If the cable contacts the positive battery terminal, a short may occur, increasing the risk of a fire.
The fix
Triple E will notify owners, and dealers will replace the battery compartment door support metal cable with one that is covered with tubing, free of charge. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9208-1.

What owners say

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No complaints about the 2019 Triple E Serenity yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Triple E Serenity: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20210100-C
20200300-F
20190300-D
20180300-D
20170300-D
20160200-C
20150100-B
All Serenity years

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Questions about the 2019 Triple E Serenity

Does the 2019 Triple E Serenity have any recalls?

Yes - NHTSA lists 3 recalls for the 2019 Triple E Serenity: equipment (November 2020); wiring (February 2019); 12v / 24v / 48v battery (December 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2019 Triple E Serenity had?

None have been filed with NHTSA so far.

Is the 2019 Triple E Serenity a reliable vehicle?

Its Safety Index is 28 out of 100 (grade D: more problems than a typical Triple E Serenity year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2019 Triple E Serenity has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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