- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.
- The risk
- Discoloration or charring of the wood frame can increase the risk of a fire.
- The fix
- Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
Vehicle safety record
2020 Triple E Serenity Problems, complaints & recalls
No owner complaints about the 2020 Triple E Serenity have been filed with NHTSA. It is covered by 3 recalls, the latest in May 2021 for the refrigerator.
NHTSA data checked
FFar more problems than a typical Serenity year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Triple E Serenity recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
- The risk
- Damaged wires may cause an electrical shock, increasing the risk of injury.
- The fix
- Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
- The risk
- Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
- The fix
- Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
What owners say
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No complaints about the 2020 Triple E Serenity yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Triple E Serenity: every year compared
All Serenity years2020 Triple E Serenity vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Triple E Serenity | 0 | 3 | F | |
| 2020 Triple E Unity | 1 | 8 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Triple E Serenity
Does the 2020 Triple E Serenity have any recalls?
Yes - NHTSA lists 3 recalls for the 2020 Triple E Serenity: refrigerator (May 2021); wiring (May 2021); equipment (November 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Triple E Serenity had?
None have been filed with NHTSA so far.
Is the 2020 Triple E Serenity a reliable vehicle?
Its Safety Index is 24 out of 100 (grade F: far more problems than a typical Triple E Serenity year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Triple E Serenity has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data