- The problem
- Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
- The risk
- If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
- The fix
- Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Vehicle safety record
2018 Volvo XC40 Problems, complaints & recalls
No owner complaints about the 2018 Volvo XC40 have been filed with NHTSA. It is covered by 1 recall, the latest in November 2018 for the software.
NHTSA data checked
AFar fewer problems than a typical XC40 year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Volvo XC40 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2018 Volvo XC40 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Volvo XC40: every year compared
All XC40 years2018 Volvo XC40 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Volvo XC40 | 0 | 1 | A | |
| 2018 Volvo S90 T5 | 12 | 0 | - | Compare |
| 2018 Volvo S90 T6 | 12 | 0 | D | Compare |
| 2018 Volvo S90 T8 | 12 | 0 | - | Compare |
| 2018 Volvo V90CC | 7 | 1 | D | Compare |
| 2018 Volvo S60 | 4 | 1 | A | Compare |
| 2018 Volvo V90 T5 | 2 | 0 | - | Compare |
| 2018 Volvo V90 T6 | 2 | 0 | - | Compare |
| 2018 Volvo V60 | 1 | 2 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Volvo XC40
Does the 2018 Volvo XC40 have any recalls?
Yes - NHTSA lists 1 recall for the 2018 Volvo XC40: software (November 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Volvo XC40 had?
None have been filed with NHTSA so far.
Is the 2018 Volvo XC40 a reliable vehicle?
Its Safety Index is 93 out of 100 (grade A: far fewer problems than a typical Volvo XC40 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Volvo XC40 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data