Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F motorcycles. The rear rotor bolts were insufficiently tightened.
Covers2020 Zero SR/F
2020-2020 · 1 model year
Zero SR/F Problems by year
Owners have filed 1 complaints about the Zero SR/F across 1 model year, and it has 2 recalls. The 2020 has the most complaints once its age is allowed for (1). The most reported problem area is the electrical system, followed by the fuel system.
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
SR/F complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2020 | 1 | 2 | - |
Most common SR/F problems
Zero SR/F recalls 2
Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.
Latest SR/F complaints
My 2020 Zero SR/F is BEV motorcycle. I purchased it new in July 2020 and by February 2023 the total range on a full battery charge was approximately 25% of the original specifications. Where I would get between 100 and 160 miles on a full charge depending on speed in 2020, in February 2023 I was consistently getting 30 miles on a full charge at 55mph. The motorcycle was also recharging on level 1 charging at 11A from 10% to 100% in less than an hour, which should not be possible normally using a 5-15 household...
Read the full complaint
outlet to charge the 14.4kWh battery. The manufacturer warrantied battery capacity to be ≥ 80% of original capacity for 5 years/200,000miles. The manufacturer replaced the original 14.4kWh battery pack in October 2023 with ~2200 miles on the odometer with a new chemistry battery pack. This followed range tests by two authorized dealers and an engineer from the manufacturer. The safety risk was being stranded by the motorcycle because the battery pack was failing prematurely. I have had no range/capacity issues with the replacement battery pack that has a different capacity than the original battery pack.
Questions about the Zero SR/F
Which Zero SR/F years have the most problems?
By the number of complaints owners filed with NHTSA: 2020 (1). Allowing for how long each has been on the road, the 2020 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.
What are the most common Zero SR/F problems?
Across every model year, owners report problems with the electrical system (1), fuel system (1) most often.
How many recalls does the Zero SR/F have?
NHTSA lists 2 recalls across all Zero SR/F model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data